Dun & Bradstreet is seeking a dedicated and customer-focused Customer Service Agent to join their team. This role involves delivering exceptional support to European clients in a flexible hybrid environment. Responsibilities include responding to customer inquiries via email, phone, or chat, de-escalating challenging situations, documenting interactions, providing training and guidance on products and services, and advocating for customers by sharing feedback. The ideal candidate will have previous customer service experience, excellent communication and problem-solving skills, and a positive, patient attitude.