Customer Service Assistant

3 Months ago • All levels • Administrative

Job Summary

Job Description

The Customer Service Assistant role ensures adherence to the company's Equal Opportunities Policy, actively discouraging harassment and discrimination. Responsibilities include providing excellent customer service, handling cash transactions, and performing other reasonable duties as assigned by management. The position requires strong communication and basic computer skills, along with numeric ability for cash handling. Adherence to company Social Responsibility practices and procedures is also vital. The role is based in Leeds and requires effective communication, cash handling, and basic computer skills.
Must have:
  • Good customer service skills
  • Cash handling experience
  • Effective communication skills
  • Basic computer skills
  • Numeric ability

Job Details

 To ensure that the Company’s Equal Opportunities Policy is adhered to always and to actively
discourage harassment, bullying, victimisation or discrimination of any kind against employees,
management or customers on the grounds of sex, race, disability, age or religion etc.
 To carry out any other reasonable duties as required by line management.
 SOCIAL RESPONSIBILITY
 To adhere to all company Social Responsibility practices and procedures. In the event of any Social
Responsibility issues arising, ensure appropriate action is taken through the company representative
or other appropriate agencies. In keeping with accepted principles of good company practice, you
may be required to undertake additional or alternative duties related to your position as directed
from time to time by your Supervisor.
Good customer service skills
Cash handling experience
Effective communication skills
Basic computer skills
Numeric ability/Cash handling

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