Install Technician

4 Months ago • All levels • Administrative

Job Summary

Job Description

The Install Technician will perform on-site installation, maintenance, and repair of Toptracer Range camera systems (Monitor and Mobile solutions). This includes testing system components, working with support and infrastructure teams, ensuring proper calibration and installation. The role requires extensive travel across Europe, occasionally involving unsociable hours. Responsibilities include training facility staff on system usage, leading assigned contractors, advising customers on target layouts, completing ad-hoc support visits, and contributing to continuous improvement through feedback. The role demands a strong understanding of structural installation, electrical systems, IT troubleshooting, and excellent client relationship-building skills.
Must have:
  • Structural installation knowledge
  • Electrical & Data schematic knowledge
  • Equipment maintenance
  • Quality focus
  • Full clean driving license
  • Electrical and IT troubleshooting
  • Client relationship building

Job Details

WANT TO REVOLUTIONIZE GOLF?

Our mission is to help people enjoy the wonderful game of golf even more by developing tracing technology for TV and gamification to ranges. Our product brings people together and encourages them to get active which enables a healthier lifestyle. Our range technology is used globally and millions of people spend their quality time bonding and playing with their family and friends. Our broadcast technology is aired worldwide and makes the tournaments really enjoyable for the TV viewers. ⛳️ 📺 🎥

We are proud to be on a journey where we're focused on helping people worldwide improve their golf game which leads to healthy, active and social lifestyles. All of our products are developed, tested and deployed. Join us at Toptracer Technologies and be part of a team dedicated to creating positive change through technology and innovation! 🚀 💻 💙


THE ROLE

The role of the Install Technician will be to perform on-site services including installation, maintenance and repair. As part of the installation process, you will provide technical installation of the Toptracer Range camera system for both Monitor and Mobile product solutions, ensuring a fully functioning system is delivered to the client. You will also be able to provide demonstration and training of the system to provide a basic understanding to facility staff on how to use the system and report issues. The role will involve extensive travel across Europe and some unsociable hours.
 

POSSIBILITIES

  • Installation of all Toptracer Range equipment in line with design pack for both Monitor and Mobile TTR solutions (eg’ Cameras, Servers, routers, Switches, in-bay monitors and mounts and trusses where required). Test all system components post-install to ensure a fully functioning system. 
  • Work closely with the Support and Infrastructure teams during an installation to ensure all equipment is calibrated and correctly installed to provide a fully functioning system.
  • Work closely with the Install Project Manager on all queries, reporting any issues and liaising closely with the line manager to ensure installation timelines and workflows are on target.
  • Complete full system product training with onsite staff on how to fully utilize the Toptracer Range system.
  • Lead assigned independent contractors allocated to each installation.
  • Advise the customer on the most appropriate outfield target layout to maximize ‘in-game’ usage and respond to customer inquiries.
  • Complete ad-hoc support site visits as/when required and any other duties within the scope, spirit, and purpose of the role and Toptracer.
  • Attend ad-hoc review meetings with the Operations team and provide constructive feedback on installs with suggestions for continuous improvement

WE BELIEVE YOU HAVE

  • Structural installation knowledge
  • Electrical Power and Data schematic knowledge
  • Equipment maintenance
  • Quality focus
  • Full clean driving license
  • Electrical and IT troubleshooting knowledge
  • Client Relationship building

MORE ABOUT TOPTRACER

Workplace

We value fully engaged associates that come to work because they enjoy their work and the colleagues they have. We strive to create a diverse and inclusive work environment where everybody can reach their full potential. We provide opportunities for all the colleagues to develop internally and to meet each other. We have a strong commitment and dedication at Toptracer. That comes from the activities and moments we share and the product we are developing. 

In addition to that, our technology is unique and world-leading which makes the journey extra exciting. We create a product that encourages people to be outside and get activated which enables a healthier lifestyle. As a colleague at Toptracer, you can either go to a range near your home to experience the product you have developed or just turn on the TV to see it in the biggest golf tournaments.

Culture

Our culture is driven by our mission to create moments that matter for everyone and our values for Caring, Courage, One Team, Fun and Excellence. If you want to learn more about them visit: Core Values | Topgolf.



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About The Company

Toptracer provides ball tracking technology with valuable shot data and graphics, whether in real-time for golf broadcasters or at the bay of your local driving range. 


TV

Toptracer (originally Protracer) was founded in 2006 in Sweden with the goal to enrich the experience of watching golf on TV. Ever since the world’s leading TV networks were first introduced to Toptracer, the technology has been used in major golfing events around the world including The Open Championship, PGA Championship, US Open and the Ryder Cup in order to give their viewers a richer TV experience. Toptracer is the most advanced ball tracking technology on the market and with over 150 TV productions annually it is the most widely used ball tracking technology worldwide. 


Range

Toptracer Range was first launched in 2012 and is now available in over 80 locations worldwide. Toptracer Range, which is based on the same camera technology as Toptracer TV, allows for simultaneous tracking of every shot hit on the range and is now transforming the range experience for golfers of all skill levels. Take on the world in a long-drive competition, play Closest to the Pin with your friends, dive into advanced analytics to fine-tune your swing, and virtually tee it up at some of the world’s greatest courses. Your range experience will never be the same.

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