Customer Service Representative

1 Month ago • All levels • Customer Service

Job Summary

Job Description

Operate all equipment. Stock ingredients from delivery area to storage, work area, and walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Must have the ability to add, subtract, multiply, and divide accurately and quickly, potentially using a calculator, and make correct monetary change. Requires verbal, writing, and telephone skills for processing orders. Needs motor coordination for rapid and accurate movements and the ability to enter orders using a computer keyboard or touchscreen. Must be able to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
Must have:
  • Operate all equipment
  • Stock ingredients
  • Prepare product
  • Process telephone orders
  • Take inventory
  • Clean equipment and facility
  • Basic math skills
  • Accurate monetary change
  • Verbal, writing, telephone skills
  • Motor coordination
  • Computer/touchscreen order entry
  • Follow written instructions
  • Communicate verbally

Job Details

Job Description

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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