Digital Solution Area Specialist

1 Month ago • 4-10 Years • Business Development

Job Summary

Job Description

The Digital Support Solution Area Specialist at Microsoft plays a crucial role in driving cloud services sales. This position requires a deep understanding of Microsoft's product portfolio and the ability to lead consultative customer conversations. Responsibilities include sales execution, business value selling, collaborating with internal and external stakeholders, and managing the end-to-end sales process. The ideal candidate will have strong solution sales experience, technical expertise, and the ability to orchestrate virtual teams. They will proactively build stakeholder networks, propose tailored solutions, and manage the entire sales cycle from prospecting to closing, ensuring customer satisfaction and delivery success. The role demands innovation and a focus on customer needs to identify new opportunities and contribute to the company's GTM strategy.
Must have:
  • 5+ years tech sales or account management OR relevant degree and 4+ years experience
  • 2+ years solution sales or consulting services sales experience
  • Lead consultative customer conversations
  • Orchestrate virtual teams and manage sales execution
  • Propose tailored solutions based on customer needs
  • Drive deal closure through stakeholder alignment and partner leverage
Good to have:
  • Experience in specific industries (healthcare, education, etc.)
  • Strong understanding of business and technology priorities

Job Details

Overview

Do you want to be a part of a transformational sales team that is revolutionizing the way we sell our services?  We are looking for professional sellers who are innovative thinkers with informal leadership skills that work well within teams with competing priorities to achieve a common objective. 

The Digital Sales organization complements our traditional business by accelerating Microsoft’s growth in its cloud-first, mobile-first businesses. This organization is at the forefront of establishing a new sales model leveraging modern technology, big data, and analytics to drive impactful and targeted sales coverage. Digital Support Solution Area Specialists leverage Microsoft’s more than 20 years of expertise with input from enterprise customers worldwide to provide a tailored cloud services model that drives impact across our customers’ Microsoft investment.

 

As a Digital Support Solution Area Specialist, you will develop deep business acumen across Microsoft’s portfolio of products and hone your solution sales and networking capabilities by leading consultative customer conversations and collaborating on the planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders.

You will be responsible for sales execution and sales excellence, business value selling, scaling and collaboration and innovation and capability growth.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

  • 5+ years of technology-related sales or account management experience
    • OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
    • OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 4+ years of technology-related sales or account management experience
  • 2+ years of solution sales or consulting services sales experience

 

Responsibilities

  • You will orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption.
  • You will propose the proper solution tailored to the customer’s specific needs through an understanding of your customers’ business and technology priorities, governance, decision making and budgetary processes as they apply to each relevant customer’s business decision makers.
  • You will lead sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners.
  • Technical Expertise: You will lead BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.
  • You will be responsible for prospecting, qualifying, solutioning and closing business in your assigned territory. You will manage the end-to-end sales including ensuring continuous engagements to ensure customer satisfaction and business value around delivery success of your assigned territory through intentional selling driven by customer research; account planning; compete planning; risk planning; outcome-based & business value selling; and forecasting and pipeline management to pursue high-potential customers and manage Unified solutions across the organization.
  • You will apply and encourage an innovative point of view during client interactions to identify new opportunities, grow client capabilities, and guide sellers and customers through a specific focus on knowledge of a specific industry or industries (e.g., healthcare, education, technology, finance) including trends, competition, etc. to establish point of view. Additionally, you will inform the Go To Market (GTM) strategy for solution sales motions and champion customer asks, blockers and escalations to progress deals faster into closure.

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