Go-To-Market Strategy and Operations Lead

2 Days ago • 7 Years + • Operations

Job Summary

Job Description

The Go-to-Market Strategy and Operations Lead at Google Cloud is responsible for creating and implementing a change landing and operational execution strategy to maximize field adoption of GTM strategic priority initiatives. This role requires creating a change management strategy and operational execution landing plan. Responsibilities include executing a globally developed business operations strategy, providing operational support for the business pipeline process, communicating and training on business operational changes, creating change impact assessments, defining success measures, and tracking adoption progress. The ideal candidate will have 7+ years of experience managing cross-functional teams, influencing without authority, and supporting operational changes. Strong analytical skills and experience with change management methodologies are essential.
Must have:
  • 7+ years experience managing cross-functional teams
  • Experience with operational support of account/territory planning
  • Experience executing global business operations strategies regionally
  • Change management strategy creation and execution
  • Excellent problem-solving skills
Good to have:
  • Experience supporting communication, training, and monitoring of business operational changes
  • Experience analyzing business processes and performance data
  • Knowledge of ADKAR or other change management methodologies
  • Ability to design and implement business process and system changes

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience managing and collaborating with cross-functional teams and influencing without authority to drive operational excellence, delivery of priority initiatives, process improvements, and change management.
  • Experience with operational support of account planning territory planning and business pipeline review.
  • Experience with regionally executing a globally developed business operations strategy.

Preferred qualifications:

  • Experience supporting the communication, training, and monitoring of business operational changes, with a focus on driving adoption and measuring impact.
  • Experience analyzing business processes and performance data to provide actionable insights and assess the operational impact of potential changes.
  • Knowledge of the Prosci Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) methodology or other organizational change management methodologies.
  • Ability to contribute to the design and implementation of business process and system changes, including identifying integration points and updates.
  • Ability to develop creative and non-traditional solutions for challenging, undefined problems.
  • Excellent problem-solving skills.

About the job

The Business Strategy and Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

As a Go-to-Market Strategy and Operations Lead, you will be responsible for creating and implementing a change landing and operational execution strategy and plan with the goal of maximizing field adoption of Go-To-Market (GTM) strategic priority initiatives within Google Cloud. You will have to create a change management strategy and operational execution landing plan.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Execute a globally developed business operations strategy and provide operational support for the business pipeline process.
  • Provide communication, training and monitoring of business operational changes.
  • Create a change impact assessment that addresses systems, process, and job role impact.
  • Provide input, document requirements and support the design and delivery of training programs. Evaluate and ensure field readiness.
  • Define success measures, track and report adoption, and monitor change progress.

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