Housekeeping Manager / Assistant Executive Housekeeper

1 Month ago • 2-3 Years • Facility Management

Job Summary

Job Description

Accor is seeking a skilled Housekeeping Manager / Assistant Executive Housekeeper for its Pullman Jakarta Central Park hotel. This role involves overseeing all housekeeping operations to ensure the highest standards of cleanliness and guest satisfaction. Responsibilities include leading and motivating the housekeeping team, developing and implementing cleaning procedures, managing inventory and budgets, and collaborating with other departments. The ideal candidate will ensure a pristine hotel environment, maintain safety and hygiene protocols, and contribute to exceptional guest experiences. Accor offers employee benefits, learning programs, and opportunities for career growth within its global network.
Must have:
  • Lead and manage the housekeeping team
  • Develop and implement housekeeping procedures
  • Oversee daily operations
  • Manage inventory, budget, and staffing
  • Collaborate with other departments
  • Maintain safety and hygiene protocols
  • Conduct performance evaluations
  • Bachelor's degree in Hospitality Management
  • 2-3 years of housekeeping management experience
  • Strong leadership skills
  • Excellent communication and interpersonal skills
  • Proficiency in hospitality management software
Good to have:
  • Experience in a luxury hotel setting
  • Fluency in English and Bahasa Indonesia
  • Knowledge of housekeeping operations and quality assurance
  • Understanding of hotel safety and hygiene standards
  • Strong attention to detail
  • Exceptional organizational skills
  • Ability to work flexible hours
  • Professional certifications in housekeeping management
Perks:
  • Employee benefit card offering discounted rates at Accor hotels worldwide
  • Develop your talent through Accor’s learning programs
  • Opportunity to grow within the property and across the world
  • Ability to contribute to the community and make a difference through ESG activities

Job Details

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS".

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within the property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social

Responsibility and Environmental, Social, and Governance (ESG) activities.

You will join a Flagship iconic Pullman leading Premium market in Jakarta with 317 Rooms and the biggest Pillar-less Ballroom of the City.

Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia.

With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5.000 delegates, and the relaxing Fit & Spa, the hotel is ideal for business & leisure travelers with its pop-art interior design.

Job Description

We are seeking a highly skilled and motivated Housekeeping Manager / Assistant Executive Housekeeper to join our team in Jakarta, Indonesia. In this pivotal role, you will be responsible for overseeing the housekeeping operations of our esteemed hotel, ensuring the highest standards of cleanliness, comfort, and guest satisfaction.

  • Lead and manage the housekeeping team, providing guidance, training, and motivation to achieve exceptional performance
  • Develop and implement housekeeping procedures and quality standards to maintain a pristine hotel environment
  • Oversee daily operations, including room inspections, public area cleanliness, and laundry services
  • Manage inventory, budget, and staffing levels to optimize efficiency and cost-effectiveness
  • Collaborate with other departments to ensure seamless guest experiences and prompt resolution of issues
  • Implement and maintain safety and hygiene protocols in compliance with local regulations and company standards
  • Conduct regular performance evaluations and provide constructive feedback to team members
  • Stay updated on industry trends and implement innovative housekeeping practices to enhance guest satisfaction

Qualifications

  • Bachelor's degree in Hospitality Management or related field
  • Minimum 2-3 years of experience in hotel housekeeping management, preferably in a luxury hotel setting
  • Strong leadership skills with the ability to motivate and develop a high-performing team
  • Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia
  • Proficiency in hospitality management software and MS Office suite
  • Demonstrated experience in budget management and inventory control
  • In-depth knowledge of housekeeping operations, best practices, and quality assurance techniques
  • Thorough understanding of hotel safety and hygiene standards
  • Strong attention to detail and exceptional organizational skills
  • Ability to work flexible hours, including weekends and holidays
  • Professional certifications in housekeeping management are preferred

Additional Information

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Open your way to get the talent development opportunities in Accorhotels in the future

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