Senior Technical Writer

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Join the Research Strategy Team at Alpha-Sense as a Technical Writer. Successful candidates will show aptitudes in written English communication, understanding complex software with experience in capital markets or finance considered an asset.

What You’ll Do:

• Write and edit product literature documents including internal and external user guides for our FinData APIs.
• Meet with engineers, programmers, and product managers to learn about specific products or processes.
• Write and edit technical documents including reference manuals and product manuals as well as procedural documentation such as user guides and manuals.
• Assess the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Plan writing processes and tasks and set timelines and deadlines.
• Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gather feedback from internal stakeholders and customers to improve technical documents.

Who You Are:

• Excellent verbal and written communication skills.
• Excellent writing and grammatical skills.
• Excellent organizational skills and attention to detail.
• Ability to present complex data in clear, concise text.
• Ability to meet deadlines and to work independently.
• Ability to edit and proofread work of colleagues.
• Proficient with Microsoft Office Suite or related software.
• Bachelor's degree in Technical Writing, Computer Science, English, Business or related is required.
• 5–10 years in technical writing, with experience in complex technical documentation.

Benefits & Perks

• Growth opportunities in a well-funded, high-growth company that’s aiming to be the new fundamental dataset of record .
• Autonomy to create your own schedule and do your best work.

• We recognize the advantages of working flexibly. This team primarily works remotely and also has an office located in downtown Vancouver, BC for optional in-office days.

• We’re committed to ongoing personal and professional growth and we back it up with a learning stipend, lunch and learns, and guest speakers 
• We support your development by providing ongoing feedback, career development, and weekly 1-on-1s 
• We’ll set you up to work remotely and effectively with all the equipment you need
• We keep you in the loop through quarterly updates and our company-wide annual retreat to celebrate big wins and milestones

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Alpha-Sense we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. 

Alpha-Sense, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, Alpha-Sense complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Alpha-Sense expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.