Business Unit

What the Role Entails

Benefits-focused 70%

• Focus on specific EMEA countries for the benefit designing and project implementation and administration of employee benefits programs

• Work together with the team for the benefit of strategic planning and design to implementation, communication, compliance, and ongoing management

• Responsible for all HRIS benefits and leave enhancement and architecture design review and improvements, including entering and updating employee information, tracking enrollment and changes, and ensuring data accuracy

• Manage vendor / service relationship and service level agreements for range of HR benefits services

• Review billings from providers for accuracy and submits for payment in a timely manner

• Coordinate and conduct new hires onboarding process and present benefits to ensure employees gain an understanding of benefit plans and enrolment provisions, including mobility cases

• Ensure benefits follow company policies and procedures, as well as legal requirements and regulations

• Support global benefits and leave design and implementation initiatives

• Support yearly benefits offerings review to ensure benefits remain competitive and relevant.

• Support employees’ benefits and leave inquiries to ensure timely and accurate resolutions, provide guidance to ensure employees have a positive experience

Operation-focused 30%

• Responsible for the local operation and documentation issues for some specific EMEA countries;

• Manage and support audits and MOM surveys related to benefits programs

• Collaborate with HR, Finance, Legal, and other relevant departments to ensure seamless coordination of benefits initiatives

• Participate in cross-functional projects and contribute expertise to enhance overall HR strategies

Who We Look For

• Bachelor's degree or above with 5-8 years of hands-on benefits design and management experience from sizable organizations is preferred; experience in regional work will be a plus

• Proficient in labour laws and benefits regulations, enjoys working with large sets of data, is meticulous and detail oriented

• Strategic yet strong execution skills, self-driven, conscientious, strong adaptability and fast learner

• Ability to work in a highly complex matrixed organization and in a start-up environment; Previous experience within the Tech & Startup sector will be highly sought after

• Strong analytical and problem-solving abilities, identifying issues and providing effective solutions

• Excellent communication and coordination skills, collaborating with individuals at different levels and departments and possess a track record of stakeholder management

• Openness to changes, driving and leading digital transformation within the organization

• Emphasis on results and customer orientation, service-mind, delivering high-quality service and support

• Ability to communicate bilingually (English / Mandarin) to work with both international stakeholders and China HQ based teammates is preferred

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.