Lead Community Manager (Unannounced Project)

Job Overview

We’re excited to soon launch a groundbreaking AAA game project and are looking for passionate, creative individuals to join our talented team. Our studio fosters a collaborative environment where your ideas are valued and your contributions will have a direct impact on the game’s success.

Our team is a mix of industry veterans and fresh talent, dedicated to pushing the boundaries of what games can be. If you thrive in a dynamic atmosphere and are eager to shape an exciting AAA title from the ground up, we want to hear from you! Join us in creating something truly special in the gaming world. Your next big opportunity awaits!

Reports to

Live Ops Director

What will you do?

• Share the team's vision with players and ensure they understand it.
• Track community trends and provide valuable feedback to the team.
• Advocate for players’ opinions and concerns within the team and the company.
• Lead and manage a global team of external moderators.
• Build and maintain strong relationships with content creators and influencers.
• Offer player-driven feedback to help shape the game’s development and design.
• Work closely with other internal teams and external partners to enhance community engagement.
• Plan and execute exciting community marketing strategies that keep players engaged.

What are we looking for?

• 5+ years of professional community management experience in the gaming industry.
• Excellent writing and communication skills (native or near-native English proficiency).
• Experience managing large live ops global gaming communities.
• Passion for shooter games and gaming in general.
• Skilled at handling tough situations within the community with care and professionalism.
• Experience managing social media platforms and working with content creators.
• Able to work independently and make decisions without constant supervision.

What additional skills will help you stand out?

• Comfortable being on camera and interacting with players online and in person.
• Experience with social media management and business intelligence tools.
• Knowledge of other marketing disciplines or content creation.
• Interest or experience in Esports.

Work mode

• Hybrid (This role is not eligible for remote work)
• This role is eligible for relocation & immigration support

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Berlin include:

• 5 weeks of Annual Leave per calendar year
• Additional paid time off 
• Career development and education opportunities within the company
• Home internet reimbursement
• Gym membership through Urban Sports Club - Package M
• Mental well-being program (iFeel)
• Monthly public transportation ticket
• Language classes
• Company pension scheme with a company contribution up to 150 EUR per month
• Personal Gaming Account 
• Coffee, fruits, and snacks in the office
• Company events
• Seniority Awards  
• Referral program - You can recommend the best talents to the company and receive a reward  

Please submit your CV in English to ensure smooth processing and review.