Manager, Contingent Workforce Operations
Job Summary
Job Description
Zoox is seeking an experienced Manager of Contingent Workforce Operations to lead and scale its contingent workforce program. This role involves driving operational excellence, process improvements, and strategic initiatives to enhance efficiency and compliance. The manager will partner closely with business leaders, recruiting, HR, procurement, legal, and finance teams to ensure seamless program execution. They will oversee a team of program managers, recruiters, specialists, and coordinators, ensuring smooth and effective contingent workforce operations as Zoox expands across multiple locations.
Must have:
- 10+ years managing contingent workforce programs
- 5+ years leading teams
- Expertise in contingent workforce strategy, operations, and compliance
- Experience in business partnerships and vendor management
- Extensive experience with VMS platforms
- Strong operational, analytical, and project management skills
Good to have:
- Experience with financial tools and budget management
3 skills required
Job Details
Zoox is seeking an experienced Manager of Contingent Workforce Operations to lead and scale our contingent workforce program. This leader will drive operational excellence, process improvements, and strategic initiatives to enhance efficiency and compliance. The role requires close partnership with Business Leaders, Recruiting, HR, Procurement, Legal and Finance teams to ensure seamless program execution.
This individual will oversee a team of Program Managers, Recruiters, Specialists, and Coordinators, ensuring smooth and effective contingent workforce operations as Zoox expands across multiple locations.
In this role, you will...
- Lead and manage Zoox’s contingent workforce program, ensuring operational efficiency, compliance, and a positive experience for hiring managers.
- Partner with business leaders to understand workforce needs, align strategies, and optimize contingent talent.
- Ensure fulfillment goals are met by managing supplier relationships, driving quality and cost-effectiveness, and optimizing processes.
- Refine and implement scalable workflows, systems, and reporting tools to enhance visibility, efficiency, and compliance.
- Analyze program performance using data and stakeholder feedback to drive continuous improvements and inform decision-making.
Qualifications
- 10+ years of experience managing contingent workforce programs, preferably in a high-growth or complex environment.
- 5+ years of experience leading teams, with a strong ability to develop and mentor direct reports.
- Expertise in contingent workforce strategy, operations, and compliance, including worker classifications and industry best practices.
- Proven experience in business partnerships, vendor management, supplier negotiations, and optimizing external partnerships.
- Extensive experience with VMS platforms (e.g., VNDLY, Beeline, Fieldglass) and an understanding of system configurations and reporting/analytics.
- Strong operational, analytical, and project management skills, with the ability to manage multiple priorities effectively.
Bonus Qualifications
- Experience with financial tools and budget management related to contingent workforce programs.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
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About The Company
Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.
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