MDM L2 Support

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Master data management (MDM) involves creating a single master record for each person, place, or thing in a business, from across internal and external data sources and applications. This information has been de-duplicated, reconciled and enriched, becoming a consistent, reliable source.

What you’ll do as the (MDM L2 Apple technology):

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of overall technical experience in MDM.
• Hands on Expriance in Intune, Jamf & other MDM tools / Platform
• Deploy, configure, and maintain the ManageEngine MDM solution.
• JAMF Pro-Administrator: Jamf Pro Suite tools, Application Packaging, and deployment
• Composer, image deployment using Jamf, creating policies for managing Mac via Jamf, Patch Management, Compliance Management, and Apple Business Manager.
• Monitor the performance and availability of the MDM platform.
• Implement patches, updates, and upgrades to keep the system current.
• Troubleshoot and resolve any issues related to the MDM platform.
• Enrols and manage mobile devices across the organization.
• Implement policies and profiles for device configurations and security settings.
• Manage mobile application lifecycles, including distribution, updates, and licenses.
• Ensure compliance with organizational security and data protection policies.
• Provide technical support and guidance to end-users regarding MDM functionality and features.
• Assist with user onboarding and device enrolment processes.
• Monitor and enforce compliance with security policies, regulatory requirements, and industry standards.
• Conduct periodic security audits and assessments of the MDM platform.
• Proven experience in managing and administering ManageEngine MDM or similar mobile device management platforms.
• Strong knowledge of mobile device platforms (iOS, Android), device management protocols (MDM, MAM), and security best practices.
• Familiarity with network infrastructure, security protocols, and authentication mechanisms.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills to collaborate effectively with different stakeholders.
• Ability to work independently and prioritize tasks in a fast-paced environment.

What you will bring to the team:

Title – MDM L2 Support

Location – Bangalore

Exposure – Medium to large scale projects

Experience – Minimum 5 Years

Education – Graduation in any discipline

Reporting – Director

Zones offers a comprehensive Benefits package.

While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life.

At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.