Network - Engineering Manager
Job Summary
Job Description
As a Network Engineering Manager at Paytm, you will be responsible for managing and maintaining the company's network infrastructure. This includes routers, firewalls, switches, servers, and VPNs. You will handle installation, configuration, maintenance, upgrades, backups, and RMA device replacements. Responsibilities encompass network gear configuration, troubleshooting network issues (using CLI and GUI), managing security policies on firewalls (Fortinet, Palo Alto), and participating in critical incident resolution. Experience with technologies like SD-WAN, MPLS, BGP, OSPF, and tools like Wireshark and Nmap is crucial. You'll provide day-to-day support for level 2 & 3 engineers, handle breakfix calls, and participate in disaster recovery drills.
Must have:
- Experience managing network devices (routers, firewalls, switches)
- Network configuration & troubleshooting (VLANs, NAT, VPNs)
- Security policy implementation (firewalls, URL filtering)
- Experience with SD-WAN, MPLS, BGP, OSPF
- Incident management and troubleshooting
Good to have:
- Experience with Aruba Wireless, CPPM, F5
- Familiarity with Wireshark, Nmap, GNS3, Github
5 skills required
Job Details
Network - Engineering Manager
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Requirements:
1. Experience in managing Routers, Firewalls, Switches, Servers, VPNs(Remote and S2S VPN)
and VLAN.
2. Installation, Configuration, Maintenance, Up-gradation, Backups, RMA Device Replacement.
3. Network Gear (Switch, Firewall, Aruba Wireless, CPPM, F5, etc) configuration and Up-
gradation
4. NAT, ACL, VLANs, STP, HSRP, VRRP, Port-channel configuration, concepts and
troubleshooting
5. Site to Site, SSL, and IPSec VPN configuration and management on Firewalls ( Fortinet,
PaloAlto)
6. QOS, PBR, SD-WAN, MPLS, BGP, OSPF concepts and configurations
7. NMS, Syslog, SNMP configuration and management
8. Implementing Day to day operational changes on Network and Secuity Devices
9. Implementation of standard firewall changes related to URL filtering & application filtering,
routing, NAT,
etc to allow or deny business-critical traffic.
10 Troubleshooting skills: CLI and GUI
11. Day-to-day support for level 2 & 3 including assisting peers with issues and escalation.
12. To handle breakfix calls and Incidents.
13. Interested in participating all the Critical incident calls to troubleshoot and resolve service-
impacting issues.
14. Participation in urgent and critical incidents where perimeter security is involved
15. Participation in periodic business application DR drills comprising changes to the Load
balancer(F5) and firewall configuration for DC/ DR Failover
16. Administration, Incident Management, troubleshooting, and Monitoring of Network Devices
and Applications.
17. Configuring VPN and applying security policy on Fortigate/Palo Alto firewalls
18. Understanding of Tools: Wireshark, Nmap, GNS3, Github
19. client communication, support and maintenance of an existing system
20. Diagnosis and resolution of critical production issues
21. Experience working in a Remote Data Center for dealing first-hand technical issues
Why join us:
Because you get an opportunity to make a difference and have a great time doing that.
You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
You should work with us if you think seriously about what technology can do for people.
We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
Compensation:
If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!
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