Platform Engineer

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. 

The Mark43 law enforcement platform provides mission critical services to law enforcement agencies across the country. If our systems go down, people’s lives quite literally hang in the balance. As a Mark43 Platform Engineer, you’ll rise to this challenge by ensuring our infrastructure is fault tolerant, fully automated, secure and complies with applicable regulations. You’ll use tools like Terraform, Kubernetes, Helm, ArgoCD, and Grafana to engineer automated build/deploy processes, design production systems, integrate reliable monitoring and alerting, and manage deployments. 

What you can expect to work on: 

• Managing Mark43's cloud infrastructure in AWS 

• Innovating and refining the observability and monitoring of our platform, helping ensure we provide a consistently high quality of service 

• Developing and delivering DevOps supporting practices, standards, technology and infrastructure to enable engineering teams 

• Creating and maintaining the Pipeline as Code systems that build, configure, deploy, and test our applications 

• Ensuring that our platform is scalable, fault tolerant and highly available 

• Creating tools for automating deployment and operations of the overall Mark43 platform 

• Participating in 24/7 on-call shared rotation to provide infrastructure support and troubleshooting 

• Driving our GitOps and Infrastructure as Code efforts to incorporate software development best practices into managing and automating our cloud infrastructure 

• Owning critical projects that directly impact the long-term health of the overall Mark43 platform 

What we expect from you: 

• 5+ years of industry experience in a DevOps/Platform/ SRE role 

• Experience working in AWS and/or Azure 

• Experience building and maintaining codified CI/CD pipelines to build, package, and deploy applications 

• Experience with and integrating leading monitoring and observability tools, with effective and proactive alerting 

• Experience with containerization (Docker) and container orchestration (Kubernetes, Helm) technologies 

• Experience with Infrastructure as Code (Terraform) technologies 

• Understanding of Security & Compliance best practices 

What you can expect from us: 

• Working with a team that respects and embraces your ideas and expertise 

• Building mission critical and socially responsible software to enable first responders to better serve their communities 

• Contributing to the advancement of public safety software across Local, State, Federal, and DoD agencies 

• Opportunities for career growth in an environment where your achievements will be celebrated 

• An organization investing in its people to support our continued growth, with excellent benefits and a strong long-term strategy 

• Working towards a worthwhile mission with a team of friendly and intelligent coworkers 

• Constant collaboration within the Platform Division and with other teams, including Product, Engineering, Security, and Technical Services