Principal Analyst, Gen AI, Trust and Safety
Job Summary
Job Description
- 10+ years experience in data analytics, Trust & Safety, or related fields
- Lead and manage teams, projects, and cross-functional initiatives
- Analyze ML model performance and LLM experience
- Strong problem-solving, communication, and critical thinking skills
- Reduce policy-violating activity across Google products
- Master's degree or PhD in a related technical field
- Experience managing strategic programs with direct business impact
- Experience with statistical analysis and hypothesis testing
7 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in data analytics, Trust and Safety, policy, data science, or stakeholder engagement.
Preferred qualifications:
- Master's degree or PhD in a related technical field.
- Experience in analyzing Machine Learning models performance or working on a Large Language Model (LLMs).
- Experience using statistical analysis and hypothesis testing.
- Experience managing strategic programs that span organizations and have a direct business impact.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
- Excellent investigative, communication skills (e.g., synthesize information and recognize goals), with an interest in innovation, technology, and Google products.
About the job
Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
In this role, you will be responsible for reducing policy violating activity across all Search, Assistant and Geo products and policies. You will also enable the deployment of key defenses to stop abuse, and plan process improvement efforts to improve speed and quality of response to abuse. You will identify platform needs/influence enforcement capability design and enable professional/career success for your team.
At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
The US base salary range for this full-time position is $160,000-$237,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .
Responsibilities
- Lead the Search, Assistant and Geo teams by overseeing business and team goals, managing deliverables, engagement with the Product and Engineering teams.
- Plan projects and cross-functional initiatives within Google, interacting with senior stakeholders from Engineering, Legal, Product teams and more.
- Become the go-to person for issues related to the area of the business and use the domain knowledge to provide partners with insights and analyses.
- Perform on-call responsibilities on a rotating basis, review or be exposed to sensitive or violative content as part of core role.
- Deliver leadership and impact as for the broader Trust and Safety Search, Assistant and Geo team.
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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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