Revenue Operations Manager

1 Month ago • 5 Years + • Operations • Business Development

About the job

Job Description

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At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are
We are looking for a motivated Revenue Operations Manager to help us standardize, scale and improve how we manage our new business  teams at Attentive. This includes everything from partnering with Finance on forecasting and Recruiting on hiring targets, to focusing the Sales  organization on the appropriate strategic initiatives to hit our goals while optimizing economics for the business, as well as setting aggressive but achievable goals at the team and individual level.

 This person has a critical mix of being deeply analytical, having strong project management skills, and experience solving complex and ambiguous problems under tight deadlines. 

You’ll report to the Director of Revenue Operations.

Why Attentive needs you

    • Collaborate on forecasted quarterly goals for core sales teams, ensuring targets are challenging yet achievable
    • Partner with sales leadership to understand key trends in the business, proactively identifying opportunities to improve performance and drive value for Attentive and our clients
    • Partner with sales leadership team to ensure that the appropriate strategic priorities are set and achieved in order to unlock the efficiency gains that are built into our forecasting and operating expense models
    • Own model for determining capacity across new business sales teams, surfacing insights on expected capacity and ability to hit targets in current and future quarters
    • Own strategic projects that are complex and cross-functional in nature, breaking down ambiguous problems and utilizing an advanced analytic tool kit to creatively arrive at solutions

About you

    • 5+ years of operations or similar experience
    • Excellence with excel modeling and project management frameworks
    • Ability to synthesize multiple datasets to glean strategic insights and recommendations
    • Robust analytical skills, business modeling and presentation capabilities 
    • Strong sense for sequencing and prioritization
    • Experience in a high-growth SaaS environment

You'll get competitive perks and benefits, from health care to home office equipment, to help you bring your best self to work!

For US based applicants:
- The US base salary range for this full-time position is $111,000 - $150,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location

#LI-ML1

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 
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