Revenue Operations Manager, NPI

1 Month ago • 7 Years + • Account Management

Job Summary

Job Description

The Revenue Operations Manager, NPI (New Product Introduction) at Canva will play a key role in optimizing the company's revenue processes. Responsibilities include identifying opportunities for process improvement in invoicing, collections, and cash applications, implementing best practices to enhance efficiency and accuracy. This role involves assisting in the implementation of new billing tools and customer service desks, collaborating with IT on automation and reporting, and partnering with various teams to ensure smooth new product launches. The ideal candidate will have experience in quote-to-cash processes, strong analytical skills, and knowledge of revenue recognition principles (ASC 606/IFRS 15). Testing new systems and features, identifying data improvement areas, and creating a compliance environment are also crucial aspects of this position.
Must have:
  • 7+ years quote-to-cash experience
  • Salesforce experience
  • Strong analytical & problem-solving skills
  • Experience with automation and systems implementation
  • Public company experience
Good to have:
  • NetSuite or Zuora experience
  • ASC 606/IFRS 15 knowledge
Perks:
  • Equity packages
  • Health benefits
  • 401(k) plan
  • Inclusive parental leave
  • Vibe & Thrive allowance
  • Flexible leave options

Job Details

Job Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations.

What you’d be doing in this role

  • You will identify opportunities for process optimization in the Enterprise invoicing, collections, and cash applications space, implementing best practices to enhance efficiency and accuracy.
  • You will assist in the implementation of a new billing tool and customer service desk, helping to define requirements, perform testing, and support hypercare.
  • You will partner with our IT team to identify opportunities for automating or streamline our KPI’s via dashboards or other reporting.
  • You will partner with Finance, Product and IT teams for different automation and system projects to ensure all accounting requirements are identified, implemented and properly integrated into our revenue platform and revenue recognition tools.
  • You will influence to ensure new products or initiatives are launched in a scalable way while continuing to support the business.
  • You will create and perform user-acceptance testing on new products, features, or automation to ensure a successful implementation.
  • You will partner with Sales, Sales Operations, Legal, and DealDesk teams to identify pain points in the quote-to-cash process, providing solutions that span upstream and downstream systems and processes.
  • You will identify areas of improvement for data completeness and accuracy, focusing on creating a strong compliance environment with an emphasis on internal controls.

You're probably a match if

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • At least 7+ years of experience in quote-to-cash or a similar finance role with a passion for delivering excellence.
  • Experience in a public company environment with a focus on automation and systems (developing requirements, defining and testing UAT scenarios, completing hypercare). Salesforce (or other CRM) experience required, NetSuite or Zuora experience is a plus.
  • Strong analytical and creative problem-solving skills, with the capacity to identify issues and implement solutions proactively.
  • Knowledge of revenue recognition based on the requirements of ASC 606 (US GAAP) and IFRS 15 a plus.

About the Revenue Accounting team

As Canva continues to rapidly grow and expand its product offerings, the Revenue Accounting function plays a critical role in managing and navigating the increasing complexities of revenue accounting, systems and operations. The Revenue Accounting team focuses on direct to customer sales, supporting management reporting and developing a fully automated accounting solution.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

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