Sales Associate

2 Months ago • All levels • Manufacturing

Job Summary

Job Description

Trek's DOTS Sales Associates provide exceptional customer service, guiding customers through the process of selecting bicycles and related products. Responsibilities include achieving sales targets, learning about bikes and components, participating in team huddles, using the Guide Sales Process, following up on leads, making customer-centric decisions, and maintaining Trek University Guide status. In addition to customer service, associates contribute to daily tasks like merchandising, cycle counts, bike assembly, and prepping bikes for service. The ideal candidate possesses a positive attitude, a passion for cycling, and a strong desire to learn.
Must have:
  • Positive attitude
  • Sales and hospitality skills
  • Product knowledge (bikes, components)
  • Achieve sales targets
  • Customer service excellence
Perks:
  • Flexible and fun company culture
  • Competitive healthcare
  • Flexible Spending Accounts (FSA)
  • 401(k) with match and ESOP
  • Tuition Reimbursement
  • Employee discounts
  • Partner retail discount

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Location

Trek Store Woodlands

Summary

Job Description

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes.  From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations:

  • Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
  • Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
  • Learn about bikes, components, apparel, and technology.
  • Participate in daily huddles and debriefs.
  • Use our Guide Sales Process to provide our customers with incredible hospitality.
  • Follow through on Quotes and Lead List communications.
  • Make decisions regarding the care of—and doing the right thing for—our customers.
  • Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
  • When not actively taking care of customers, you will be helping to:
    • Complete Daily Task List assignments.
    • Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
    • Complete weekly Cycle Counts.
    • Assemble, or pre-assemble, new bicycles.
    • Prep customer bikes for service by our Service or Production Technicians

What you will bring to the job:

  • A positive, “get stuff done”, attitude.
  • A desire to change the world through bikes and work with like-minded teammates.
  • A desire to learn.

Trek Benefits

•    Flexible and fun company culture
•    Competitive health care -- PPO & HDHP medical plan options
•    Flexible Spending Accounts (FSA)
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discount

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

Similar Jobs

The Walt Disney Company - Manager Enterprise Security Compliance

The Walt Disney Company

Seattle, Washington, United States (On-Site)
1 Week ago
Netflix - Accounts Payable Supervisor

Netflix

Manila, Metro Manila, Philippines (On-Site)
1 Week ago
Penumbra - Benefits Program Manager

Penumbra

Alameda, California, United States (On-Site)
6 Months ago
Ubisoft - Internal Control Information System

Ubisoft

Carentoir, Brittany, France (Hybrid)
3 Months ago
Hitachi - MSD365 F&O Technical-Feb 2024

Hitachi

Pune, Maharashtra, India (Remote)
6 Months ago
Fluence - Senior Power Systems Engineer (m/f/d) Grid Integration

Fluence

Erlangen, Bavaria, Germany (Hybrid)
6 Months ago
Tesla - Supply Operations Internship - Parts Purchasing

Tesla

South Holland, Netherlands (On-Site)
2 Months ago
The Walt Disney Company - Sourcing Manager - Sustainable Textiles & Materials Sourcing

The Walt Disney Company

Kissimmee, Florida, United States (On-Site)
1 Day ago
Assystems - Senior Mechanical Design Engineer

Assystems

Blackburn, England, United Kingdom (Remote)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ION - Junior Cyber Security Analyst

ION

Pisa, Tuscany, Italy (Hybrid)
6 Months ago
Raw  Group  - Junior Financial Accountant

Raw Group

Malta (On-Site)
7 Months ago
PwC - Senior Manager - Internal Audit

PwC

Makati, Metro Manila, Philippines (On-Site)
6 Months ago
ByteDance - Asset Manager, Datacenter Infrastructure and Services

ByteDance

Kulai, Johor, Malaysia (On-Site)
4 Weeks ago
Universal Music - Manager, Internal Audit

Universal Music

Santa Monica, California, United States (On-Site)
2 Months ago
PwC - Senior Accountant

PwC

Qormi, Malta (On-Site)
6 Months ago
PwC - Manager - Assurance - IT Audit

PwC

Jakarta, Jakarta, Indonesia (On-Site)
6 Months ago
prizepicks - Director, Enterprise Compliance

prizepicks

Atlanta, Georgia, United States (Remote)
1 Month ago
Tesla - Senior Compliance Officer

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Evolution - Data Protection Specialist

Evolution

St. Julian's, Malta (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in The Woodlands, Texas, United States

NVIDIA - Senior AI-HPC Storage Engineer

NVIDIA

Austin, Texas, United States (On-Site)
1 Month ago
Meta - Product Technical Program Manager

Meta

Seattle, Washington, United States (Remote)
5 Months ago
Google - Technical Program Manager III, Advanced Manufacturing, Platforms and Devices

Google

San Diego, California, United States (On-Site)
6 Days ago
Google - Software Engineering Manager II, Storage

Google

Madison, Wisconsin, United States (On-Site)
1 Week ago
Next Level Business Services - .Net Developer

Next Level Business Services

Sunrise, Florida, United States (On-Site)
5 Months ago
Netflix - Product Manager, Personalization, TV Experience

Netflix

Los Gatos, California, United States (Hybrid)
4 Days ago
Red Games Co - Animator

Red Games Co

Salt Lake City, Utah, United States (On-Site)
2 Days ago
AI Fund - Artificial Intelligence Engineer

AI Fund

California, United States (Remote)
6 Months ago
Frontier Developments - Pipeline Technical Director

Frontier Developments

Los Angeles, California, United States (On-Site)
2 Days ago
Crunchyroll - People Services Coordinator

Crunchyroll

Dallas, Texas, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Manufacturing Jobs

Tesla - Process Engineer, Battery Module

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Tesla - Maintenance Technician Paint

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Tesla - Machine and Equipment Operator

Tesla

Grünheide (Mark), Brandenburg, Germany (On-Site)
2 Months ago
Scientific Games  - Bench Technician I

Scientific Games

Topeka, Kansas, United States (On-Site)
1 Month ago
Google - Staff Power Engineer, Platforms Engineering

Google

Sunnyvale, California, United States (On-Site)
1 Week ago
Fluence - Controls Software Engineer-II(m/f/d)

Fluence

Berlin, Berlin, Germany (Hybrid)
6 Months ago
NVIDIA - Senior Program Manager, Chip Assembly Manufacturing Operations

NVIDIA

Santa Clara, California, United States (On-Site)
1 Month ago
Tesla - Electrical Equipment Engineer

Tesla

North Brabant, Netherlands (On-Site)
2 Months ago
Tesla - Senior Manufacturing Engineer Process Equipment Paint

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Assystems - Architect

Assystems

Navi Mumbai, Maharashtra, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Edgewater, New Jersey, United States (On-Site)

Taichung City, Taiwan (On-Site)

United States (Remote)

Haryana, India (On-Site)

Waterloo, Wisconsin, United States (Hybrid)

Louisiana, United States (On-Site)

Summit, New Jersey, United States (On-Site)

Highlands Ranch, Colorado, United States (On-Site)

Leesburg, Virginia, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Trek

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug