Senior Associate - Vendor Risk Operations / TPRM
Job Summary
Job Description
Paytm is seeking a Senior Associate for Vendor Risk Operations to safeguard the company from risks within its vendor ecosystem. The role involves conducting comprehensive vendor risk assessments, ensuring compliance with policies and regulations, and contributing to the improvement of the vendor risk management framework. Responsibilities include end-to-end risk assessments across various domains like information security, financial stability, and data privacy, collaborating with business units, reviewing vendor documentation, tracking remediation efforts, maintaining risk profiles, and generating reports. The ideal candidate will have a Bachelor's degree and 2-5 years of experience in a risk-focused role.
Must have:
- Bachelor's degree in Business Administration, Finance, IT, Risk Management, or related field
- 2-5 years of experience in vendor risk management or similar role
- Strong understanding of risk domains (info security, data privacy, financial risk, etc.)
- Excellent analytical and problem-solving skills
- Advanced knowledge of Excel
- Good communication and interpersonal skills
- High drive, initiative, and self-motivation
- Ability to work independently and manage multiple tasks
Good to have:
- Appreciation for technology solutions and user experience
- Basic knowledge of MySQL
- CISA, CRISC, CISM, or other relevant certifications
Perks:
- Collaborative, output-driven program
- Opportunity to improve average revenue per use
- Solid 360 feedback
- Respect from peers and managers
- Wealth creation opportunities due to large user and merchant base
- Democratizing credit for consumers and merchants
8 skills required
Job Details
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the
mobile QR payments revolution in India, Paytm builds technologies that help small businesses with
payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the
mainstream economy with the help of technology.
About the role:
As a Vendor Risk Operations team member, you will play a critical role in safeguarding Paytm from
potential risks associated with our vendor ecosystem. You will be responsible for conducting
comprehensive vendor risk assessments, ensuring compliance with internal policies and regulatory
requirements, and actively contributing to the continuous improvement of our vendor risk
management framework. This role requires a keen eye for detail, strong analytical skills, and the
ability to collaborate effectively with various stakeholders.
Conduct end-to-end vendor risk assessments across various risk domains (e.g., Vendor
deduplication, information security, financial stability, business continuity, regulatory
compliance, data privacy).
Collaborate with business units to understand their vendor requirements and associated
risks.
Review vendor-provided documentation, certifications, and audit reports to identify
potential vulnerabilities.
Conduct Mystery-shopping wherever required
Track and monitor vendor remediation efforts to ensure timely closure of identified risks.
Maintain accurate and up-to-date vendor risk profiles and assessment records.
Assist in the development and enhancement of vendor risk assessment methodologies,
tools, and processes.
Contribute to the ongoing development and implementation of Paytm's vendor risk
management framework.
Generate regular reports on vendor risk posture and assessment progress for internal
stakeholders.
Participate in ad-hoc projects and initiatives related to vendor risk management as required.
Expectations/Requirements:
Educational Qualification: Bachelor's degree in Business Administration, Finance, IT, Risk
Management, or a related field.
Experience: 2-5 years of experience in vendor risk management, third-party risk
management, internal audit, compliance, or a similar risk-focused role.
Domain Knowledge: Strong understanding of various risk domains, including information
security, data privacy (e.g., GDPR, local data protection laws), financial risk, operational risk,
and regulatory compliance.
Understanding of Technology and User Experience: An appreciation for how technology
solutions are built and how they impact user experience will be valuable in assessing vendor
capabilities and potential risks.
Analytical & Problem-Solving Skills: Excellent analytical and problem-solving skills with the
ability to conduct deep dives, identify, assess, and mitigate risks effectively.
Advanced Knowledge of Excel is required for data analysis and reporting.
Basic knowledge of MySQL would be an added advantage for data retrieval and
manipulation.
Communication & Interpersonal Skills: Good communication and interpersonal skills, with
the ability to present complex information clearly and concisely to diverse audiences.
Strong written communication for documentation and reporting.
High level of drive, initiative, and self-motivation.
Ability to work independently, prioritize tasks, and manage multiple assessments
simultaneously in a fast-paced environment.
A willingness to experiment, learn quickly, and continuously improve processes and personal
skills.
Certifications (Preferred but not mandatory): CISA, CRISC, CISM, or other relevant
certifications in risk management or information security.
Why join us:
A collaborative output driven program that brings cohesiveness across businesses through
technology
Improve the average revenue per use by increasing the cross-sell opportunities
A solid 360 feedbacks from your peer teams on your support of their goals
Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you with enviable
500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in
a unique position to democratize credit for deserving consumers & merchants – and we are
committed to it
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