Senior Product Manager, Player Safety

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

Come join us! We’re hiring a Senior Product Manager to join the Player Safety team.

This team exists to promote welcoming, safe, and inclusive games and experiences. We are part of the Global Affairs organization. You will report to the Director, Product Management - Player Safety. You will be on a team with peers in safety product and player policy. Your goal will be to build trusted safety solutions for player-to-player interactions in EA experiences.

We support hybrid work. You will be expected to work 2 days per week in our Austin office.

As a Senior Product Manager, you will guide the product roadmap for core features supporting player safety. You will collaborate with partner engineering teams to enhance our existing portfolio of services and will lead planning for new capabilities. We focus on user-generated content (UGC) and player-to-player experiences where target behavior tends to exist. Your job is to make it clear what problems we need to solve and in what priority order.

Responsibilities:

Strategy

• Conduct strategic analysis using a hypothesis-driven approach.

• Write product briefs to propose new products or updates to existing product.

• Analyze how our safety solutions compare to competitors.

• Maintain a pulse on new technology.

• Connect the product roadmap to technology, business, and customer experience.

Analysis

• Evaluate goals, data and game team and player feedback.

• Provide insights to prioritize the roadmap and measure the effort against the impact.

Execution

• Create goals to improve your products. You are your own program manager.

• Lead the development of business cases to support your goals.

• Lead the discovery, design, agile implementation, testing, launch, and maintenance of your products and product improvements.

• Communicate in writing and verbally about product and project information, including opportunities, tradeoffs, status, and scope decisions.

• Be a source of knowledge for your partners about trust & safety and product.

Qualifications:

• 5+ years of Product Management experience

• Experience in Trust & Safety

• Experience developing and refining a product vision paired with a tactical roadmap

• Experience gathering input, communicating goals and creating shared plans with partners

• Experience visualizing complex experiences and workflows using tools like Miro or Figma

• Experience working with technical teams and leading agile delivery

• Experience with data-informed product design

• Experience writing, presenting and maintaining organized documentation

• Proficiency with Atlassian products like Confluence and Jira