Senior Technical Campaign Manager

1 Month ago • 4-8 Years • Campaign Management • $80,000 PA - $100,000 PA

Job Summary

Job Description

This Senior Technical Campaign Manager role involves setting up, testing, deploying, and monitoring mobile messaging campaigns across SMS, MMS, Email, and RCS channels for clients. Responsibilities include mastering Sinch messaging platforms, building client relationships, executing flawless campaigns, modifying scripting templates, managing audience segmentation, conducting thorough testing, monitoring campaign performance, and resolving issues. The ideal candidate will possess strong technical skills, client management experience, meticulous attention to detail, and excellent communication skills. This role requires a proactive approach and a commitment to client satisfaction.
Must have:
  • Client-facing experience
  • Problem-solving skills
  • Mobile messaging campaign experience
  • Attention to detail
  • Excellent communication
  • Campaign execution expertise
Good to have:
  • Shell scripting
  • HTML knowledge
  • SaaS platform experience
Perks:
  • Comprehensive medical, dental, and vision plans
  • Virtual counseling resources
  • 401(k) options with employer match
  • Paid time off
  • Paid parental leave
  • Flexible remote work
  • Paid volunteer time off

Job Details

Description

We’re seeking an experienced Technical Campaign Manager to set up, test, deploy, and monitor mobile messaging campaigns for our clients as part of our managed services. In this role, you’ll act as a platform expert, leveraging your technical and client management skills to ensure our clients’ digital campaigns are flawlessly executed across SMS, MMS, Email, and RCS channels.

This role is critical to the success of our Client Services team, demanding both technical precision and a commitment to client satisfaction. We’re looking for someone who demonstrates meticulous attention to detail, high-quality standards, and a proactive approach to client engagements.

Responsibilities

As the Technical Campaign Manager, you will:

  • Become a Platform Expert: Master the operation of our messaging platforms to deliver multichannel campaigns (SMS, MMS, Email, RCS) with accuracy and effectiveness.
  • Maintain Client Relationships: Build and maintain strong client connections, working closely with Account teams to provide exceptional campaign management services.
  • Execute Campaigns to Perfection: Set up, test, and launch campaigns on Sinch platforms per detailed client specifications, ensuring zero errors with rigorous attention to detail.
  • Utilize Technical Skills: Modify scripting templates as needed for campaign data processing and collaborate with engineering teams on complex requirements.
  • Manage Audience Segmentation: Prepare and segment recipient lists in line with campaign briefs, using client-provided data or direct platform access.
  • Conduct Thorough Testing: Create and execute test plans across multiple mobile devices and applications, documenting results meticulously.
  • Monitor and Report Campaign Performance: Regularly analyze campaign performance through platform reports and Tableau dashboards, proactively communicating results and issue resolution status to clients.
  • Drive Issue Resolution: Proactively identify, document, and resolve campaign issues by collaborating with Engineering and Support teams; open and manage support tickets as necessary.

Requirements

  • Proven success in a client-facing role in support, account management, or campaign management.
  • Strong problem-solving and critical thinking skills with an unwavering attention to detail.
  • Experience in mobile messaging campaigns highly preferred.
  • Ability to adapt and thrive in dynamic, evolving technology environments, with a track record of action-oriented, reliable performance.
  • Exceptional communication skills, with a proactive and client-focused approach.

Preferred Skills

  • Knowledge of shell scripting, HTML, and SaaS platforms is a plus.

Benefits

  • STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. 
  • CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. 
  • SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. 
  • TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. 
  • PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. 
  • WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters. 
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 

The annual salary range for this position is $80,000 - $100,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications.

If you’re looking for the next opportunity in your career and want to work for a growing tech company, then apply now! 

This role will be accepting applications until March 14th, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

Apply for this job

Similar Jobs

Easybrain - Senior Data Engineer

Easybrain

Cyprus (On-Site)
10 Months ago
ByteDance - Site Reliability Engineer, Compute Platform

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
ByteDance - Site Reliability Engineer, Edge Services

ByteDance

Seattle, Washington, United States (On-Site)
1 Month ago
Microsoft - Hardware Lab Engineer (DVE Engineer II)

Microsoft

Hyderabad, Telangana, India (On-Site)
1 Month ago
DEVOTEAM - Ingénieur Système (H/F)

DEVOTEAM

Cesson-Sévigné, Brittany, France (On-Site)
6 Months ago
Anzuio - Campaign Manager

Anzuio

New York, New York, United States (Hybrid)
2 Months ago
Google - Policy Campaigns Marketing Manager, Consumer Apps Marketing

Google

Washington, District Of Columbia, United States (On-Site)
1 Month ago
Lingo Kids LLC - Sr. CRM Specialist

Lingo Kids LLC

Madrid, Community Of Madrid, Spain (Remote)
1 Month ago
Google - Media Solutions Search Specialist

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Onward Search - Lead Producer

Onward Search

Santa Monica, California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Feld Entertainment - Body Refurb Technician

Feld Entertainment

Ellenton, Florida, United States (On-Site)
7 Months ago
Netflix - Broadcast Engineer, Live Broadcast Technology

Netflix

United States (Remote)
3 Months ago
Google - Silicon Physical Design CAD Engineer

Google

New Taipei, New Taipei City, Taiwan (On-Site)
1 Month ago
Saviynt - Product Owner ( PAM )

Saviynt

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
Fluence - Jr. Controls Engineer (m/f/d) - German speaker

Fluence

Erlangen, Bavaria, Germany (Hybrid)
7 Months ago
Interactive Brokers - Senior Python Developer – Compliance Technology

Interactive Brokers

Mumbai, Maharashtra, India (Hybrid)
7 Months ago
ION - Technical Support Analyst, Chicago - 5849/9555

ION

Chicago, Illinois, United States (On-Site)
7 Months ago
ByteDance - Principal Site Reliability Engineer, CDN

ByteDance

Singapore (On-Site)
7 Months ago
ByteDance - Site Reliability Engineer, Edge Services

ByteDance

Boston, Massachusetts, United States (On-Site)
7 Months ago
Samsung Semiconductor - Staff Software Engineer – Platform

Samsung Semiconductor

San Jose, California, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Washington, United States

On Location - Regional Office Manager

On Location

Raleigh, North Carolina, United States (Hybrid)
1 Month ago
Sawhorse Productions - Data Analyst

Sawhorse Productions

Los Angeles, California, United States (Remote)
1 Month ago
Regent Craft - Flight Controls Engineering Intern

Regent Craft

North Kingstown, Rhode Island, United States (On-Site)
7 Months ago
Riot Games - Senior Technical Artist (Rendering) - VALORANT, UI/UX

Riot Games

United States (On-Site)
1 Month ago
Next Level Business Services - Salesforce Technical Lead

Next Level Business Services

Dallas, Texas, United States (On-Site)
7 Months ago
Sleeper - Sr. Product Designer (Contract-to-Hire)

Sleeper

San Francisco, California, United States (On-Site)
2 Months ago
Google - Data Product Manager, Partnership Management, YouTube

Google

New York, New York, United States (On-Site)
1 Month ago
ByteDance - TikTok Shop Fashion Category Manager SMB

ByteDance

New York, New York, United States (On-Site)
1 Month ago
Nintendo - Designer I (NST)

Nintendo

Redmond, Washington, United States (Hybrid)
8 Months ago
PlayStation Global - Engineering Manager, Data Platforms

PlayStation Global

Carlsbad, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Campaign Management Jobs

Onward Search - Paid Media Campaign Manager

Onward Search

Hoboken, New Jersey, United States (Hybrid)
1 Month ago
Appier - Campaign Executive

Appier

Taipei City, Taiwan (On-Site)
4 Months ago
Universal Music - Director, eCommerce & Artist Services

Universal Music

New York, New York, United States (On-Site)
2 Months ago
Google - Measurement Lead, Large Customer Sales

Google

Haryana, India (On-Site)
1 Month ago
Anzuio - Senior Account Executive

Anzuio

Massachusetts, United States (Hybrid)
1 Month ago
Anthology  Inc  - Global ABM Campaign Manager

Anthology Inc

Colombia (Remote)
1 Month ago
Appier - Campaign Analyst (EMEA) 04:00 PM -01:00 AM working hours

Appier

Taipei City, Taiwan (On-Site)
6 Months ago
Appier - Campaign Management Lead

Appier

Taipei City, Taiwan (On-Site)
6 Months ago
Animoca Brands - Creator Relations Associate

Animoca Brands

Hong Kong, Hong Kong (On-Site)
4 Months ago
Epic Games - Paid Media Associate (Social)

Epic Games

(On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

By dreaming big, we make things happen and make them matter – for our customers and the world!

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (On-Site)

Kolkata, West Bengal, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mandaluyong, Metro Manila, Philippines (Remote)

View All Jobs

Get notified when new jobs are added by Sinch

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug