Senior Technical Campaign Manager

1 Day ago • 4-8 Years • Campaign Management • $80,000 PA - $100,000 PA

Job Summary

Job Description

This Senior Technical Campaign Manager role involves setting up, testing, deploying, and monitoring mobile messaging campaigns across SMS, MMS, Email, and RCS channels for clients. Responsibilities include mastering Sinch messaging platforms, building client relationships, executing flawless campaigns, modifying scripting templates, managing audience segmentation, conducting thorough testing, monitoring campaign performance, and resolving issues. The ideal candidate will possess strong technical skills, client management experience, meticulous attention to detail, and excellent communication skills. This role requires a proactive approach and a commitment to client satisfaction.
Must have:
  • Client-facing experience
  • Problem-solving skills
  • Mobile messaging campaign experience
  • Attention to detail
  • Excellent communication
  • Campaign execution expertise
Good to have:
  • Shell scripting
  • HTML knowledge
  • SaaS platform experience
Perks:
  • Comprehensive medical, dental, and vision plans
  • Virtual counseling resources
  • 401(k) options with employer match
  • Paid time off
  • Paid parental leave
  • Flexible remote work
  • Paid volunteer time off

Job Details

Description

We’re seeking an experienced Technical Campaign Manager to set up, test, deploy, and monitor mobile messaging campaigns for our clients as part of our managed services. In this role, you’ll act as a platform expert, leveraging your technical and client management skills to ensure our clients’ digital campaigns are flawlessly executed across SMS, MMS, Email, and RCS channels.

This role is critical to the success of our Client Services team, demanding both technical precision and a commitment to client satisfaction. We’re looking for someone who demonstrates meticulous attention to detail, high-quality standards, and a proactive approach to client engagements.

Responsibilities

As the Technical Campaign Manager, you will:

  • Become a Platform Expert: Master the operation of our messaging platforms to deliver multichannel campaigns (SMS, MMS, Email, RCS) with accuracy and effectiveness.
  • Maintain Client Relationships: Build and maintain strong client connections, working closely with Account teams to provide exceptional campaign management services.
  • Execute Campaigns to Perfection: Set up, test, and launch campaigns on Sinch platforms per detailed client specifications, ensuring zero errors with rigorous attention to detail.
  • Utilize Technical Skills: Modify scripting templates as needed for campaign data processing and collaborate with engineering teams on complex requirements.
  • Manage Audience Segmentation: Prepare and segment recipient lists in line with campaign briefs, using client-provided data or direct platform access.
  • Conduct Thorough Testing: Create and execute test plans across multiple mobile devices and applications, documenting results meticulously.
  • Monitor and Report Campaign Performance: Regularly analyze campaign performance through platform reports and Tableau dashboards, proactively communicating results and issue resolution status to clients.
  • Drive Issue Resolution: Proactively identify, document, and resolve campaign issues by collaborating with Engineering and Support teams; open and manage support tickets as necessary.

Requirements

  • Proven success in a client-facing role in support, account management, or campaign management.
  • Strong problem-solving and critical thinking skills with an unwavering attention to detail.
  • Experience in mobile messaging campaigns highly preferred.
  • Ability to adapt and thrive in dynamic, evolving technology environments, with a track record of action-oriented, reliable performance.
  • Exceptional communication skills, with a proactive and client-focused approach.

Preferred Skills

  • Knowledge of shell scripting, HTML, and SaaS platforms is a plus.

Benefits

  • STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. 
  • CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. 
  • SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. 
  • TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. 
  • PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. 
  • WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters. 
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 

The annual salary range for this position is $80,000 - $100,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications.

If you’re looking for the next opportunity in your career and want to work for a growing tech company, then apply now! 

This role will be accepting applications until March 14th, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

Apply for this job

Similar Jobs

Next Level Business Services - Java/J2EE Developer

Next Level Business Services

Tampa, Florida, United States (On-Site)
5 Months ago
Samsung Semiconductor - Staff DevOps Engineer

Samsung Semiconductor

San Jose, California, United States (Hybrid)
2 Months ago
PwC - AWS Data Engineer|Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Nielsen Holdings - Senior Software Engineer (Java/Scala, Spark, Kubernetes, AWS)

Nielsen Holdings

Gurugram, Haryana, India (Hybrid)
5 Months ago
Nielsen Holdings - Technical Support Engineer

Nielsen Holdings

Gurugram, Haryana, India (Hybrid)
4 Months ago
LeoVegas - CRM Executive - Danish Speaking

LeoVegas

Copenhagen, Denmark (On-Site)
3 Months ago
Fandom - Ad Operations Specialist

Fandom

Los Angeles, California, United States (On-Site)
4 Days ago
Paytm - Paytm Ads ops (Monetization)

Paytm

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Anzuio - Senior Account Executive

Anzuio

New York, New York, United States (Hybrid)
1 Week ago
The Walt Disney Company - Intern, APAC Integrated Marketing, Studios & Disney+

The Walt Disney Company

Singapore, Singapore (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

NVIDIA - System Memory Validation Software Engineer

NVIDIA

Shenzhen, Guangdong Province, China (On-Site)
2 Months ago
HEAL Software  Inc  - Engineer – QA (Manual)

HEAL Software Inc

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Sporty Group - Information Security Engineer

Sporty Group

(Remote)
8 Months ago
NVIDIA - Senior Verification Engineer

NVIDIA

Hsinchu, Hsinchu City, Taiwan (On-Site)
3 Weeks ago
The Walt Disney Company - CG Supervisor

The Walt Disney Company

Sydney, New South Wales, Australia (On-Site)
4 Months ago
ByteDance - Software Engineer, ML System Architecture

ByteDance

Seattle, Washington, United States (On-Site)
4 Months ago
BrightEdge - Devops Engineer

BrightEdge

Hyderabad, Telangana, India (On-Site)
5 Months ago
ION - Senior Linux Systems Administrator - Trumbull, CT

ION

Trumbull, Connecticut, United States (Hybrid)
5 Months ago
Rambus - SMTS Verification Engineering

Rambus

Bengaluru, Karnataka, India (Hybrid)
6 Months ago
NVIDIA - Interconnect Failure Analysis Hardware Engineer

NVIDIA

Yokne'am Illit, North District, Israel (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Washington, United States

NVIDIA - Datacenter GPU Power Architect - New College Grad 2025

NVIDIA

Santa Clara, California, United States (On-Site)
1 Month ago
NVIDIA - Senior GPU Hardware Security Architect, Memory Security and System Configuration

NVIDIA

Redmond, Washington, United States (On-Site)
1 Month ago
Nintendo - Associate Concept Artist (NST)

Nintendo

Redmond, Washington, United States (Hybrid)
6 Months ago
Go Fund Me - Staff Data Scientist

Go Fund Me

San Francisco, California, United States (Hybrid)
4 Months ago
Nagarro - Senior Staff Engineer

Nagarro

New York, New York, United States (On-Site)
5 Months ago
PENN Interactive - Technical Project Manager, Digital

PENN Interactive

Philadelphia, Pennsylvania, United States (Hybrid)
2 Days ago
Daybreak Game Company LLC - Network Engineer

Daybreak Game Company LLC

San Diego, California, United States (Hybrid)
4 Months ago
PlayStation Global - Senior Software Engineer - Android/UI

PlayStation Global

Carlsbad, California, United States (On-Site)
1 Week ago
Eleven Labs - Sales Operations

Eleven Labs

San Francisco, California, United States (Remote)
1 Week ago
The Walt Disney Company - Sr Systems Engineer

The Walt Disney Company

Celebration, Florida, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Campaign Management Jobs

The Walt Disney Company - Intern, APAC Integrated Marketing, Studios & Disney+

The Walt Disney Company

Singapore, Singapore (On-Site)
1 Month ago
Netflix - Specialist, Publicity - Japan

Netflix

Tokyo, Japan (On-Site)
1 Month ago
Appier - Campaign Executive

Appier

Taipei City, Taiwan (On-Site)
2 Months ago
Tribe Gaming - Partnership Account Intern

Tribe Gaming

Austin, Texas, United States (Hybrid)
5 Months ago
Rush Street Interactive - VIP CRM Specialist

Rush Street Interactive

Chicago, Illinois, United States (Hybrid)
2 Days ago
Onward Search - Paid Media Campaign Manager

Onward Search

Hoboken, New Jersey, United States (Hybrid)
2 Months ago
Focus Entertainment - Media Buyer

Focus Entertainment

Île-de-France, France (Hybrid)
2 Days ago
Aristocrat Gaming - CRM Specialist

Aristocrat Gaming

Barcelona, Catalonia, Spain (Hybrid)
1 Week ago
Warner Bros Games - Programmatic Coordinator

Warner Bros Games

Mexico City, Mexico City, Mexico (Hybrid)
1 Month ago
Netflix - Marketing Manager, Mexico

Netflix

Mexico City, Mexico City, Mexico (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded