Social Media Manager

Department: Marketing

Location: Bangalore

Who We Are

Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post-purchase customer experience.

We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year.

We are one of the rare startups working at cutting-edge technology, with enormous scales and a brand name that is well respected in the Indian SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, we've created a workplace that’s both engaging and rich with learning opportunities.

Role Summary:

As a Social Media Manager at ClickPost, you will be responsible for developing and executing our social media strategy, managing our social media presence, and creating engaging content that drives brand awareness, generates leads, and fosters a strong community. You will work closely with the marketing team to align social media efforts with overall marketing goals and campaigns.

Within

1 month you will be able to:

• Become familiar with ClickPost's products, brand voice, and target audience.
• Learn about our current social media landscape and identify areas for improvement.
• Start creating and scheduling engaging social media content.
• Monitor and respond to social media comments and messages.

3 months you will be able to:

• Develop and implement a comprehensive social media strategy.
• Manage and optimize social media advertising campaigns.
• Track and analyze social media metrics to measure performance and identify insights.
• Collaborate with the content team to create compelling visual and written content.

6 months you will be able to:

• Establish ClickPost as a thought leader in the logistics industry through social media.
• Build and nurture a strong online community of customers, partners, and industry experts.
• Stay up-to-date on the latest social media trends and best practices.
• Contribute to the overall success of ClickPost's marketing efforts.

Why Join ClickPost’s Marketing Team?

• ClickPost's marketing team is a dynamic and collaborative group that is passionate about creating high-quality content and building a strong brand presence.
• You will have the opportunity to work on a variety of interesting and challenging projects and to make a real impact on the company’s success.

You are someone who we can count on to:

Own:

• Social media strategy: Develop and execute a comprehensive social media strategy that aligns with our business goals.
• Content creation: Create and curate engaging social media content that resonates with our target audience.
• Community management: Build and nurture a strong online community of customers, partners, and industry experts.

Learn:

• Social media trends: Stay up-to-date on the latest social media trends and best practices.
• Data analysis: Track and analyze social media metrics to measure performance and identify insights.
• Industry knowledge: Gain a deep understanding of the logistics industry and ClickPost's value proposition.

Improve:

• Communication skills: Effectively communicate with stakeholders across the organization.
• Project management skills: Manage multiple projects and deadlines effectively.
• Creativity: Develop and execute innovative social media campaigns.

What you will need to crack this role:

• 2-3 years of experience in social media marketing.
• Proven track record of success in growing and engaging social media audiences.
• Strong understanding of social media platforms and analytics tools.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in Marketing, Communications, or a related field.

Perks & Benefits

We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

• Competitive salary package with performance-based bonuses
• Comprehensive health insurance coverage for you and your dependents.
• Flexible working hours with hybrid work arrangement.
• Generous vacation and time off.
• Continuous learning and professional development opportunities.
• Employee assistance program for mental health and well-being support.
• Supportive and inclusive work culture promoting diversity and collaboration.