Sr. Account Manager, iGaming Customer Success

1 Month ago • 4 Years + • Account Management • Business Development • $89,199 PA - $165,656 PA

Job Summary

Job Description

Aristocrat Interactive seeks a Sr. Account Manager with 4+ years of US iGaming experience. Responsibilities include managing client relationships, developing account strategies, monitoring performance, resolving issues, and executing promotional campaigns. The role requires strong analytical, communication, and problem-solving skills, along with familiarity with iGaming regulations and technology. The successful candidate will drive client satisfaction, revenue growth, and contribute to the company's overall objectives by optimizing game placement, promotional opportunities, and market expansion strategies. Data analysis and reporting are crucial for success.
Must have:
  • 4+ years iGaming experience
  • Client relationship management
  • Strategic account planning
  • Data analysis & reporting
  • Promotional campaign execution
  • Regulatory knowledge
Good to have:
  • Experience with operators
  • Negotiation skills

Job Details

We are seeking an experienced Senior Account Manager with a solid background in the US iGaming sector. The successful candidate will be responsible for nurturing and expanding client relationships, ensuring the delivery of exceptional service, and identifying opportunities for growth within the assigned portfolio. This role requires the ability to drive results by excellent planning of releases, market expansions, promotional opportunities, data analysis, and monetization of iGaming products through robust marketing and commercialization strategies.

What You'll Do

  • Client Relationship Management: Serve as the primary point of contact for iGaming customers, fostering strong, long-term relationships and understanding their specific needs.

  • Strategic Account Planning: Develop and implement account strategies to achieve client satisfaction and business objectives.

  • Performance Monitoring: Regularly review and analyze data to identify trends, opportunities, and areas for improvement, ensuring optimal performance. Monitor client sites daily.

  • Issue Resolution: Proactively address and resolve any client concerns or issues, coordinating with internal teams to provide effective solutions.

  • Market Insight: Stay informed about industry trends, regulatory changes, and competitive landscape to maintain a competitive edge.

  • Promotion Execution: Liaise with in-house resources and operators to create, execute, and analyze promotional campaigns and marketing initiatives.

  • KPI Achievement: Work closely with internal stakeholders to optimize strategy and ensure KPI targets are met.  Identify and pursue opportunities for account growth, contributing to the company's revenue objectives.

  • Portfolio Management: Distribute and present information to customers about upcoming game releases and opportunities. Secure optimal game placement and promotional opportunities.

  • Communication Skills: Excellent verbal and written communication abilities, with the capacity to present complex information clearly to clients and stakeholders.

  • Analytical Ability: Analyze and interpret transaction data and market trends, providing actionable insights to clients and internal partners.

  • Problem-Solving: Ability to identify issues proactively and implement effective solutions promptly.

  • Technical Acumen: Understanding of online gaming and the ability to liaise effectively with technical teams.

  • Regulatory Knowledge: Familiarity with compliance requirements and regulatory considerations within the iGaming landscape.

  • Negotiations: Renegotiating contracts with existing clients.

What We're Looking For

  • 4+ years’ experience in iGaming is required

  • Ability to partner, educate, and communicate complex strategies, technologies, and solutions to customers, senior executives, industry groups, and technical experts through writing and presentations as needed.

  • Strong organizational skills: The ability to keep track of multiple projects and deadlines is essential for this role, as it involves coordinating and executing multiple initiatives at once.

  • Experience with analytics and data-driven decision-making: The ability to derive commercial decisions and timelines from data insights and projections.
  • Experience with account management or working with operators is a plus.

  • Strong communicator with excellent interpersonal, presentation, facilitation, and listening skills comfortable addressing opportunities and concerns both internal and external.

  • Location - remote in USA. Preference to Las Vegas, or New Jersey.

Company Summary

Aristocrat Interactive  

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). 

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), mobile games publishing (Pixel United) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations

Up to 25%

Pay Range

$89,199 - $165,656 per year

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

Similar Jobs

Alpha Sense - Product Specialist

Alpha Sense

London, England, United Kingdom (On-Site)
3 Months ago
version 1 - Pre-Sales Solutions Architect - ADMS

version 1

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Playtech - Account Manager

Playtech

Gibraltar, Gibraltar (On-Site)
4 Months ago
Adyen - Senior Product Manager - Small Medium Business Lending

Adyen

Amsterdam, North Holland, Netherlands (On-Site)
4 Months ago
Keywords Studios (Player Support) - Business Development Manager - Localization & QA Services

Keywords Studios (Player Support)

United Kingdom (Remote)
2 Months ago
Epic Games - Treasury Analyst

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
3 Weeks ago
Trailer Park Group - Account Executive

Trailer Park Group

Los Angeles, California, United States (Hybrid)
1 Day ago
Sonar Source - Technical Advisor (Technical Account Manager)

Sonar Source

Austin, Texas, United States (Hybrid)
2 Months ago
Warner Bros Discovery - Sr. Accountant

Warner Bros Discovery

Tokyo, Tokyo, Japan (On-Site)
3 Months ago
Buckman - Senior Finance Specialist - Accounts Receivables

Buckman

Chennai, Tamil Nadu, India (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Inkittt - Marketing & Social Media Manager

Inkittt

San Francisco, California, United States (On-Site)
6 Months ago
Raw  Group  - Integration Project Coordinator

Raw Group

Málaga, Andalusia, Spain (On-Site)
2 Months ago
Google - Account Strategist, Google Customers Solutions (English, Korean)

Google

Seoul, South Korea (On-Site)
1 Month ago
InMobiInMobi - Lead - Account Management - Microsoft Advertising

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Alpha Sense - Product Specialist, Corporate

Alpha Sense

New York, New York, United States (Hybrid)
2 Months ago
The Mill Adventure - Partner Relations Manager

The Mill Adventure

St. Julian's, Malta (Remote)
1 Week ago
Booming games - Senior Account Manager

Booming games

(Remote)
1 Week ago
Appier - Account Executive, Digital Marketing (Contractor)

Appier

Seoul, South Korea (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Atlantic City, New Jersey, United States

LeoVegas - Product Designer UX/UI

LeoVegas

Jersey City, New Jersey, United States (On-Site)
3 Months ago
That's No Moon - Senior Producer, Audio

That's No Moon

Los Angeles, California, United States (Remote)
6 Days ago
On Location - Senior Manager, Corporate Marketing - FIFA World Cup 26™

On Location

New York, New York, United States (On-Site)
1 Month ago
ByteDance - Senior Software Development Engineer - Distributed KV System

ByteDance

San Jose, California, United States (On-Site)
3 Months ago
ByteDance - Network Engineer, Optical Long-Haul and Submarine

ByteDance

Seattle, Washington, United States (On-Site)
2 Weeks ago
Axon - Senior Site Reliability Engineer II

Axon

Seattle, Washington, United States (Remote)
6 Days ago
ByteDance - Senior Backend Software Engineer - Global E-Commerce Logistics

ByteDance

San Jose, California, United States (On-Site)
2 Weeks ago
Meta - Software Engineering Manager, Product

Meta

New York, New York, United States (Remote)
3 Months ago
Modulate - Senior Data Engineer

Modulate

Somerville, Massachusetts, United States (Hybrid)
1 Month ago
Interface AI - Vice President of Product Management

Interface AI

United States (Remote)
6 Days ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

Netflix - Accounting Specialist (Accruals)

Netflix

Manila, Metro Manila, Philippines (On-Site)
3 Months ago
Axinous - Manager - M&A and Technical Accounting

Axinous

Bengaluru, Karnataka, India (On-Site)
3 Months ago
PwC - Számviteli Tanácsadó - Treasury és audit támogatás

PwC

Budapest, Hungary (Hybrid)
4 Months ago
CloudHire - Staff Accountant

CloudHire

Calabarzon, Philippines (Remote)
2 Months ago
CleverTap - Associate - Accounts Payable

CleverTap

Mumbai, Maharashtra, India (On-Site)
4 Months ago
Evolution - Paid Internship for Junior Accountant

Evolution

Tbilisi, Tbilisi, Georgia (On-Site)
1 Month ago
100 Thieves - Backend Sales Support

100 Thieves

United States (On-Site)
7 Months ago
PwC - Credit Risk & IFRS 9 Manager

PwC

Bucharest, Bucharest, Romania (On-Site)
4 Months ago
Nintendo - Senior Income Tax Accountant

Nintendo

Redmond, Washington, United States (Hybrid)
6 Months ago
Realworld one - ​​Account Director

Realworld one

Freiburg, Lower Saxony, Germany (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 7000 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be.


Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day.  


Come and join us – let’s play!


𝘗𝘭𝘦𝘢𝘴𝘦 𝘣𝘦 𝘢𝘭𝘦𝘳𝘵 𝘵𝘰 𝘴𝘤𝘢𝘮𝘴 𝘰𝘧𝘧𝘦𝘳𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴. 𝘈𝘯𝘺 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘵𝘰 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦𝘴 𝘳𝘦𝘨𝘢𝘳𝘥𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴 𝘢𝘵 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘰𝘳 𝘪𝘵𝘴 𝘴𝘶𝘣𝘴𝘪𝘥𝘪𝘢𝘳𝘪𝘦𝘴 𝘸𝘪𝘭𝘭 𝘤𝘰𝘮𝘦 𝘧𝘳𝘰𝘮 𝘢𝘯 @𝘢𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵.𝘤𝘰𝘮, @𝘣𝘪𝘨𝘧𝘪𝘴𝘩𝘨𝘢𝘮𝘦𝘴.𝘤𝘰𝘮, @𝘱𝘪𝘹𝘦𝘭𝘶𝘯𝘪𝘵𝘦𝘥.𝘤𝘰𝘮, 𝘰𝘳 @𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘮𝘢𝘥𝘯𝘦𝘴𝘴.𝘤𝘰𝘮 𝘦𝘮𝘢𝘪𝘭 𝘢𝘥𝘥𝘳𝘦𝘴𝘴. 𝘍𝘳𝘰𝘮 𝘵𝘪𝘮𝘦 𝘵𝘰 𝘵𝘪𝘮𝘦, 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘮𝘢𝘺 𝘶𝘴𝘦 𝘢𝘯 𝘦𝘹𝘵𝘦𝘳𝘯𝘢𝘭 𝘢𝘨𝘦𝘯𝘤𝘺 𝘧𝘰𝘳 𝘳𝘦𝘤𝘳𝘶𝘪𝘵𝘮𝘦𝘯𝘵 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴, 𝘩𝘰𝘸𝘦𝘷𝘦𝘳 𝘵𝘩𝘦𝘺 𝘸𝘪𝘭𝘭 𝘯𝘦𝘷𝘦𝘳 𝘳𝘦𝘲𝘶𝘦𝘴𝘵 𝘱𝘢𝘺𝘮𝘦𝘯𝘵𝘴 𝘰𝘧 𝘢𝘯𝘺 𝘴𝘰𝘳𝘵.

Barcelona, Catalonia, Spain (Hybrid)

Warsaw, Masovian Voivodeship, Poland (Hybrid)

Madison, Wisconsin, United States (Remote)

Montreal, Quebec, Canada (Hybrid)

Montreal, Quebec, Canada (Hybrid)

Montreal, Quebec, Canada (Hybrid)

Las Vegas, Nevada, United States (Hybrid)

Gurugram, Haryana, India (Hybrid)

Gdańsk, Pomeranian Voivodeship, Poland (Hybrid)

North Ryde, New South Wales, Australia (Hybrid)

View All Jobs

Get notified when new jobs are added by Aristocrat Gaming

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug