Store Manager - Tottenham

1 Month ago • 6-8 Years • Business Development • Operations

Job Summary

Job Description

As a Tesla Store Manager in Tottenham, you'll lead and motivate a team to achieve sales targets, manage daily operations, and deliver exceptional customer experiences. Responsibilities include overseeing sales execution, recruitment, training, and development of your team. You'll analyze performance data, implement effective strategies, manage budgets, and ensure operational excellence. Strong leadership, retail sales experience, and a proven ability to exceed targets are crucial. You will also be responsible for creating a positive and inclusive work environment while ensuring Tesla's high standards are consistently met.
Must have:
  • Significant retail management experience
  • Proven track record of exceeding targets
  • Strong team coaching and management skills
  • Deep knowledge of sales processes
  • Exceptional customer service skills
  • Strong business acumen and analytical skills
  • Excellent communication and leadership skills
Perks:
  • Dynamic and fast-paced environment
  • Innovative technology and tools
  • Ongoing training and development
  • Competitive compensation and benefits
  • Safe, clean, and fun workplace

Job Details

What to Expect
As a Store Manager at Tesla you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will be responsible for leading the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look to you to set the standard for open communication, active problem solving, and a positive work environment. We expect you to be 100% committed to the success of your team, and actively involve yourself in your team members’ growth and development. You are a hands-on coach with a strong business acumen. You seek constant improvement of performance and have a strong understanding of numbers and KPIs. 

Your job comes with a high level of autonomy that enables you to creatively develop your operation which also entails a large responsibility of self-evaluation and constantly seeking excellence. 

We Offer:

  • A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
  • The chance to work with innovative technology, advanced tools and software.
  • Ongoing training and development to help you grow your skills and career.
  • A competitive compensation and benefits package.
  • A safe, clean and fun workplace.
What You’ll Do
Business Performance and Development  
  • Ensure that the location Sales targets, KPIs, and Operational priorities are communicated to the team and subsequently met or exceeded, including but not limited to sales opportunity creation, test drive scheduling, new orders, pre-delivery readiness, maximum delivery yield, and customer satisfaction scores 
  • Drive business and maximize sales through excellent customer service, deep product knowledge, and superb product presentation and promotion 
  • Lead the planning, implementation and follow up of store events / sales networking activities 
  • Seek out, review, and analyze performance data to translate numbers and establish the best strategy/ action plans; communicate these regularly to the location staff 
  • Proactively discover new business opportunities and partner with the business sales leaders as needed to highlight any commercial opportunities that may arise 

 Operational Excellence 

  • Ensure that processes and best practices are well understood, implemented, and followed at your location 
  • Partner with relevant stakeholders to set up and facilitate delivery operations (Service and Operations teams, etc.) 
  • Drive continuous improvements to facilitate exceptional team output and customer service including designing innovative solutions to problems at your location 
  • Champion efficiency, productivity, quality, and overall excellence in all of your actions and decisions 
  • Take responsibility for implementing EHS and safety requirements in your location 
  • Manage facilities and closely follow up on dedicated costs and budgets (store supplies, location works, contractors, etc.) 
  • Maintain a strong overview of processes and resources 
  • Establish close cooperation with all business stakeholders, internally and externally 
  • Support the local team in the execution of their activities and other business needs 

Customer Experience  

  • Guide and coach employees towards providing a best in class customer experience at all times 
  • Ensure that the showroom is always presentable and that Tesla’s customer-facing standards are consistently met (Merchandising, Tesla uniform/ dress code, floor presence, proactive management of inbound activities) 
  • Demand flawless execution of all customer-facing events 
  • Provide support to the team in dealing with difficult customers conversations, ensuring that customer needs are understood and met 
  • Continuously follow up and analyze CSAT scores, and proactively take appropriate actions to improve it 

 People Management  

  • Interview and cooperate on recruitment activities with your recruitment partners in order to build a team of top talent and mentor the next generation of Tesla leaders 
  • Provide regular coaching, training, and feedback to your team members and maintain deep knowledge of your team’s strengths and opportunities 
  • Be responsible for leading change and inspiring your team every day(lead by example) 
  • Create and drive a structured and inclusive culture in your team 
  • In collaboration with your HR partner, assess your team’s performance and deal with underperformance and disciplinary issues quickly and efficiently 
  • Listen to your team – remove blockers and partner with your local teams to ensure you have the resources and tools necessary for your location’s success. 
What You’ll Bring
  • Significant manager experience in retail sales and operations with proven track record of meeting and exceeding targets and goals. 
  • Strong experience in coaching and managing performance on a team and individual level 
  • In-depth knowledge of sales processes and ability to translate this in a manner that motivates your team to exceed targets 
  • Beyond taking ownership, be accountable for your own actions and responsibilities, you can create a culture where your team does the same 
  • Great understanding and experience in creating extraordinary customer journeys 
  • Entrepreneurial and analytical mindset with great understanding of the local market. 
  • Ability to develop collaborative relationships and act as a well-respected, trusted partner and leader that others want to work with 
  • Confident in learning and adapting to multiple technologies. 
  • Passionate about the mission of Tesla 
  • Excellent communication skills in English and local language 
  • Valid driver's license held for 2 years

Similar Jobs

Northern Trust - Sr Manager, Infra Info Svcs

Northern Trust

Pune, Maharashtra, India (On-Site)
3 Months ago
Logitech - OPEX Financial Analyst - Logitech for Business

Logitech

Mexico City, Mexico City, Mexico (On-Site)
2 Months ago
Seedify - User-Generated Content Manager

Seedify

(Remote)
2 Months ago
CloudHire - Sr. Full Stack Developer- React & Python

CloudHire

Bengaluru, Karnataka, India (Remote)
4 Months ago
Epoch Games - Lead 3D Game Artist

Epoch Games

North Carolina, United States (Remote)
1 Month ago
Bazaar Voice - Retail Account Director

Bazaar Voice

New York, New York, United States (Hybrid)
4 Months ago
WebMD - Sales Manager – Medical Partnerships (m/w/d)

WebMD

Berlin, Berlin, Germany (Remote)
3 Months ago
Appier - Manager/Director of Sales, Mobile & App Marketing Solution

Appier

San Francisco, California, United States (On-Site)
2 Months ago
Hitachi - Dynamics CE Functional Architect (remote/must be Chile- or LATAM-based)

Hitachi

Santiago, Santiago Metropolitan Region, Chile (Remote)
4 Months ago
VGW - Head of Strategy

VGW

Perth, Western Australia, Australia (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

HP - Staff Video Embedded Engineer- Remote (Ireland)

HP

Galway, County Galway, Ireland (Remote)
5 Months ago
Tesla - Utility Service Technician

Tesla

Kaohsiung City, Taiwan (On-Site)
1 Month ago
Activision - Data Analyst Co-op

Activision

Vancouver, British Columbia, Canada (Hybrid)
1 Month ago
Plummy games - Full stack Lead/Architect (Rust/React)

Plummy games

Tallinn, Harju County, Estonia (Remote)
3 Months ago
Google - Cloud Architect, Google Workspace (English)

Google

(On-Site)
2 Months ago
Egnyte - Senior Financial Analyst, FP&A

Egnyte

Mountain View, California, United States (Hybrid)
3 Months ago
Google - Senior Data Insights Lead, People with Disabilities

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
2 Months ago
CD PROJEKT RED - Expert VFX Artist

CD PROJEKT RED

Boston, Massachusetts, United States (Hybrid)
6 Months ago
Localsoft, SL. - Sales Director for Localization Services

Localsoft, SL.

Andalusia, Spain (On-Site)
1 Month ago
Eleven Labs - Senior Account Executive

Eleven Labs

(Remote)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in London, England, United Kingdom

Keywords Studios (Player Support) - Hub Marketing Executive (1 year contract) - BF, FWS, PR, TF

Keywords Studios (Player Support)

Brighton And Hove, England, United Kingdom (Hybrid)
4 Months ago
Maverick Games - Senior Gameplay Engineer

Maverick Games

Warwick, England, United Kingdom (On-Site)
1 Month ago
Playground Games - Environment Artist - Terrain

Playground Games

England, United Kingdom (Hybrid)
1 Month ago
Bally's Interactive - Senior Frontend Engineer

Bally's Interactive

Manchester, England, United Kingdom (On-Site)
2 Months ago
Info Stretch - Full Stack Developer – (React / Node)

Info Stretch

Sunderland, England, United Kingdom (On-Site)
2 Months ago
Frontier Developments - Release Coordinator

Frontier Developments

Cambridge, England, United Kingdom (Hybrid)
2 Months ago
Bazaar Voice - Senior Software Engineer (Full Stack)

Bazaar Voice

Belfast, Northern Ireland, United Kingdom (Hybrid)
4 Months ago
Rebellion - Senior QA Project Lead

Rebellion

England, United Kingdom (On-Site)
1 Month ago
Climax Studios - Senior Technical Designer

Climax Studios

Liverpool, England, United Kingdom (On-Site)
4 Months ago
Unity - Senior Procurement Manager EMEA

Unity

London, England, United Kingdom (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

InMobiInMobi - Manager - Sales Compensation and Incentive

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Tencent - Senior Strategic Investment Manager

Tencent

Shenzhen, Guangdong Province, China (On-Site)
2 Months ago
Microsoft - Digital Solution Area Specialist - Azure Infra

Microsoft

Gurugram, Haryana, India (Hybrid)
1 Month ago
Yodo1 - HubSpot CRM Specialist

Yodo1

(Remote)
6 Months ago
ION - Senior Technical Consultant - Endur

ION

New York, New York, United States (On-Site)
4 Months ago
SynqWork - Client Relationship Manager

SynqWork

Gurugram, Haryana, India (On-Site)
5 Months ago
Notion - Account Executive, Commercial

Notion

San Francisco, California, United States (On-Site)
4 Months ago
Onward Search - Account Executive (Real Estate)

Onward Search

Roanoke, Virginia, United States (On-Site)
3 Months ago
BigID - Regional Sales Manager - Midwest (Wisconsin)

BigID

Madison, Wisconsin, United States (Remote)
3 Months ago
Tamatem Games - Business Development Specialist - Tamatem Plus

Tamatem Games

Amman, Amman Governorate, Jordan (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug