Retail Merchandising Supervisor

2 Weeks ago • All levels • Operations

Job Summary

Job Description

The Retail Merchandising Supervisor at Hasbro oversees a team of part-time merchandisers, driving sales and showcasing toys and games. Responsibilities include supervising merchandisers across multiple locations, fostering a positive work environment, conducting performance evaluations, overseeing daily operations, ensuring metric achievement, analyzing district reports to improve performance, recruiting and training new merchandisers, managing budgets, physically merchandising products, engaging with store managers, and completing surveys. The role requires strong leadership, communication, problem-solving skills, and retail merchandising experience. The position involves travel within the assigned territory and requires physical capabilities including lifting and using tools.
Must have:
  • Retail merchandising & field staff management experience
  • Strong leadership & interpersonal skills
  • Excellent problem-solving & decision-making
  • Strong communication (written & oral)
  • Organized, detail-oriented, time management
  • Tech-savvy (Microsoft Office, iPad/tablet/smartphone)
  • Valid driver's license, reliable transportation
Good to have:
  • Bilingual (where applicable)

Job Details

Job Title: Part Time Retail Merchandising Supervisor

Location: Toronto, Ontario (GTA)

Department: Retail Merchandising Organization

Reports To: Retail Merchandising Program Manager

Job type: Part-Time (up to 20-29 hours/week)

 

At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We’re looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. Our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come

 

Love retail? Passionate about toys and leading teams? As a Retail Merchandiser Supervisor at Hasbro, you'll oversee a team of part-time merchandisers, driving sales and showcasing our iconic toys and games across your territory. Let’s make playtime even more exciting!

 

Role Overview:

As a Supervisor, you will be responsible for supervising and managing retail operations across multiple store locations within an assigned territory, ensuring operational excellence and delivery of critical metrics.

 

A day in the life of a Retail Merchandising Supervisor:

 

  • Leadership & Management:
    • Supervise merchandisers across multiple locations within the territory.
    • Foster a positive and collaborative work environment to promote employee engagement and retention.
    • Conduct regular store visits and perform performance evaluations to ensure compliance with company and organizational standards.
  • Operational Excellence:
    • Oversee day-to-day field operations, account management and customer service.
    • Ensure that direct reports achieve or surpass critical metrics and adhere to company policies.
  • District Performance:
    • Monitor survey results, productivity; develop strategies to improve performance and meet district-level goals.
    • Analyze district reports and photos and identify trends, challenges, and opportunities to drive POS.
    • Manage monthly district service coverage and travel budget.
  • Recruiting, Training & Development:
    • Recruit, hire and train new merchandisers to fill territory openings in a timely manner.
    • Identify training needs and ensure ongoing staff development to improve individual and team performance.
    • Conduct quarterly in store merchandiser work sessions with all direct reports.
  • Retail Merchandising:
    • Physically move product from the backroom/stock room to shelves to ensure that products are fully stocked and readily available for customers.
    • Set all monthly features and complete account priorities
    • Regularly engage with store managers to identify and discuss opportunities for driving sales through incremental out-of-aisle product placements and expanding shelf space for Hasbro products.
    • Complete all required store surveys, providing timely feedback regarding store conditions, product placement, and any merchandising challenges or successes.
    • Capture and submit high-quality images of all priority product placements, incremental displays, and competitive set-ups

 

Qualifications:

  • Available to work daytime, weekday hours and occasional weekends based on demands of the business.
  • Experience in retail merchandising and field staff management.
  • Strong leadership and interpersonal skills, with the ability to motivate, develop, and manage a diverse team.
  • Excellent problem-solving, decision-making, and conflict resolution abilities.
  • Strong communication skills – written and oral
  • Highly organized, detailed and able to manage time effectively
  • Tech savvy (iPad/tablet/smartphone/Microsoft Office)
  • Must have reliable high-speed internet connection and a personal computer (laptop or desktop) compatible with Microsoft Office/0365 and a smartphone
  • Ability to travel overnight and within the territory as needed.
  • Ability to lift 40 lbs., climb ladders, operate power tools, and stand, bend, and engage in physical activity as needed to ensure products are accurately merchandised.
  • Must have a valid driver’s license, reliable transportation, proof of car insurance and a good driving record
  • Must live within the parameters of the assigned territory.
  • Bilingual (where applicable)

 

Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About The Company

Hasbro is a leading toy and game company whose mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. Hasbro delivers engaging brand experiences for global audiences through toys, consumer products, gaming and entertainment, with a portfolio of iconic brands including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, Hasbro Gaming, NERF, TRANSFORMERS, PLAY-DOH and PEPPA PIG, as well as premier partner brands.

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