System Engineer
Job Summary
Job Description
As a Systems Engineer at Company 3, you'll implement core creative service applications and tools to modernize workflows for artists and clients (in-studio and remote). You will provide Tier 1 support for Avid Editorial clients, optimize Avid system architectures, and collaborate with engineering teams in NY and LA. Responsibilities include defining and implementing next-generation infrastructure, supporting creative applications globally, developing Work From Home solutions, handling operational and production needs, maintaining an accurate inventory, and working around production schedules. This role requires problem-solving skills, strong communication, and collaboration in a fast-paced creative environment.
Must have:
- Avid Media Composer experience
- Avid NEXIS support
- Strong problem-solving skills
- Excellent communication
- IT or post-production experience
Good to have:
- Experience with Storage, Archival concepts
- Active Directory & VMware admin
- Cloud architecture/administration
- Networking concepts
Perks:
- Comprehensive health, retirement, and insurance benefits (for eligible full-time employees)
- Paid time off (for eligible full-time employees)
6 skills required
Job Details
Business Unit: Company 3
Position: System Engineer
Location: Hollywood, CA (Onsite)
*Pay Range: $31.00 - $41.00 USD hourly
POSITION SUMMARY:
As a Systems Engineer at Company 3 you will be working as part of a team, implementing core creative service applications and tools to modernize the way our artists and clients work both in facility and remote. Implementation of in-studio and remote workflows that adhere to our security standards will be critical. You will be developing and disseminating best practices for supporting complex technical process to maintain and improve operational efficiency
MAIN DUTIES:
You will provide Tier 1 support for Avid Editorial clients in the Los Angeles area and beyond through phone, email and in-person interactions, as well as work closely with engineering teams in NY and LA to optimize Avid system architectures, adhering to company standards and securities requirements. Additional duties include:
WHAT YOU BRING:
The ideal candidate will have prior working experience in computer science/engineering. They will be one that reaches for excellence while implementing solutions that are cost effective and address our clients' needs and is detail-oriented with strong analytical problem-solving skills. In addition, strong written, verbal, and non-verbal communication is necessary to ensure professional interactions with clients and vendors. Additional desired skills include:
ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.
The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.
This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by May 19, 2025.
Position: System Engineer
Location: Hollywood, CA (Onsite)
*Pay Range: $31.00 - $41.00 USD hourly
POSITION SUMMARY:
As a Systems Engineer at Company 3 you will be working as part of a team, implementing core creative service applications and tools to modernize the way our artists and clients work both in facility and remote. Implementation of in-studio and remote workflows that adhere to our security standards will be critical. You will be developing and disseminating best practices for supporting complex technical process to maintain and improve operational efficiency
MAIN DUTIES:
You will provide Tier 1 support for Avid Editorial clients in the Los Angeles area and beyond through phone, email and in-person interactions, as well as work closely with engineering teams in NY and LA to optimize Avid system architectures, adhering to company standards and securities requirements. Additional duties include:
- Help define, design, and implement next generation infrastructure.
- Work with engineering teams to support creative applications globally.
- Bring Work from Home technology hardware and software solutions to all Co3 companies.
- Work collaboratively to handle all operational and production technical needs.
- Work in a fast pace creative environment with the ability to problem solve on the fly.
- Update and maintain an accurate inventory for all Editorial gear.
- Ability to work around production schedules and to travel as required.
WHAT YOU BRING:
The ideal candidate will have prior working experience in computer science/engineering. They will be one that reaches for excellence while implementing solutions that are cost effective and address our clients' needs and is detail-oriented with strong analytical problem-solving skills. In addition, strong written, verbal, and non-verbal communication is necessary to ensure professional interactions with clients and vendors. Additional desired skills include:
- Prior working experience in a computer-related field
- IT or postproduction/studio experience
- Experience with Avid Media Composer, Avid NEXIS support experience (ACSR preferred, not mandatory)
- Creative applications experience
- Familiar with Storage performance and Archival concepts
- Familiar with Active Directory and VMware administration
- Familiar with cloud architecture or administration
- Familiar with networking concepts and implementation for remote and in-studio production workflow
ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.
The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.
This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by May 19, 2025.
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About The Company
Company 3 is a comprehensive postproduction facility for features, episodic, commercials, and music videos. Known for its creative color artistry, pioneering technology, and global reach, Company 3 is trusted to deliver a quality product every time. It is home to one of the largest and most talented pools of colorists and visual effects artists working in post-production today with a client list that includes many of the most respected and talented film and entertainment professionals in the industry.
Company 3 offers solutions-based services ranging from color correction, Digital Intermediate (DI), and file-based workflows to visual effects and online services. Through its virtual outposts, Company 3 Colorists are available to clients around the world.
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