Job Summary

Job Description

The Senior Bilingual Communications Coordinator translates written and verbal communications (emails, documents, presentations) between English and Japanese, providing cultural context. Responsibilities include managing tools, databases, interpreting conference calls, coordinating with internal/external groups, adhering to security policies, and providing excellent customer service. The role requires strong communication, problem-solving, and teamwork skills, along with a comprehensive understanding of Japanese business culture and the video game industry. Experience managing workflow and leading team discussions is crucial.

Must have:

4-5 years of experience
Native-level English and Japanese
Translation & Interpretation
Japanese business culture knowledge
MS Office proficiency
Video game industry knowledge (preferred)

Good to have:

Interpretation experience
Excellent communication skills

Perks:

Semi-annual discretionary performance bonus
Comprehensive benefits package (medical, dental, vision, 401k, paid time off)

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Job Details

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

DESCRIPTION OF DUTIES:

Translates written and verbal communications (i.e. emails, technical documents, presentations, and other materials related to software development and/or game design documents); provides cultural context.
Chooses the equivalent expression in the target language that fully conveys and best matches the meaning intended in the source language (referred to as congruity judgment).
Manages various tools and upkeeps database and contributes to improve usability and efficiency.
Provides interpretation for multi-party conference calls of up to three hours with short notice.
Supports the team and assists in scheduling, planning, and preparation of materials.
Receives briefings or prepares through reading and study on subject to be discussed prior to interpreting session.
Maintains a detailed knowledge of internal policies, guideline procedures and workflows, and applies this to modify work practices and processes accordingly.
Coordinates with internal and external groups on status updates to support short to long-term planning.
Performs all job responsibilities in strict adherence to corporate prototype security policy and procedures.
Provides excellent customer service to internal and external contacts.
May act as an informal resource for team members with less experience.
Manages daily workflow and processes and leads team discussions.

SUMMARY OF REQUIREMENTS:

Four to five years of related experience.
Intermediate to high level of proficiency in MS Office applications.
Comprehensive understanding of Japanese business culture and etiquette.
Extensive knowledge of video game software/hardware and industry strongly preferred.
Excellent verbal and written communication and relationship building skills, problem solving and cross-group collaboration.
Ability to multi-task and maintain confidentiality with fluctuating priorities and deadlines.
Interpretation experience strongly preferred.
Articulates a shared vision to build effective teams while promoting teamwork across various groups.
Valid passport may be required for international travel
Bachelor’s degree in a related field, or equivalent combination of education and experience.
Language, Communication, Business, or equivalent.
Native level in verbal and written communication in English and Japanese.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This position includes a base pay range of $37.26 - $59.62 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.