Trade In Advisor, Sydney

The Trade-In Advisor at Tesla in Sydney is responsible for the day-to-day functions of trade-ins and used car operations. This role requires close collaboration with various teams (Order Operations, Sales, Delivery) to provide support and guidance on all trade-in and used-car matters. Key responsibilities include coordinating with teams to determine competitive market values for trade-in vehicles using market knowledge and databases; ensuring all processes and documentation are followed correctly; acting as the point of contact for trade-in matters in NSW/ACT; providing training and feedback to sales teams to improve trade-in attachment rates; managing logistics for incoming trades and their disposal; and collaborating with the Service team on used Tesla inspections and repairs. The ideal candidate is highly motivated, detail-oriented, proficient in MS Office, and passionate about sustainable energy.