Trade In Advisor
7 Months ago • All levels
Business Development
Operations
Job Description
The Trade-in Advisor at Tesla in Sydney is responsible for all Trade-in and Used car day-to-day functions. This role requires close collaboration with Order Operations, Sales, and Delivery teams. Key responsibilities include coordinating with various teams to determine competitive market values for trade-in vehicles, ensuring adherence to all processes and documentation, acting as the point of contact for NSW/ACT trade-in matters, providing training and support to sales teams on improving Trade-In Attachment rates, managing logistics for incoming trades, and collaborating with Service for used Tesla inspections and repairs. The ideal candidate is a highly motivated self-starter with advanced computer skills and attention to detail. A passion for sustainable energy and the automotive industry is crucial.
Must Have:
- Advanced computer skills (MS Office)
- Attention to detail
- Automotive industry interest
- Coordinate with multiple teams
- Manage trade-in processes
- Provide training and support
What to ExpectWhat You’ll Bring
The primary goal of a Trade-in Advisor is to carry out all Trade-in and Used car day-to-day functions. In addition, this role works closely with the Order Operations, Sales and Delivery teams to provide guidance and support for all Trade-in and Used-Car matters.
What You’ll Do- Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive
market value for customer trade-in vehicles using up to date market knowledge, current databases and programs. - Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-in
- Be the point of contact for the NSW / ACT team for all operational trade-in matters
- Provide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.
- Provide and manage on the ground logistics for all incoming trades as well as their disposal
- Collaborate with Service to manage Used Tesla inspection and repair
- The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast-paced environment
- Advanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint)
- Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales team
- Positive, enthusiastic and passionate about the advances in sustainable energy.
- Driver’s License with a clean driving record
- Must have an interest in the automotive industry
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