Trainee Professional Services Delivery Engineer
Job Summary
Job Description
Collaborate with teams across geographies, troubleshoot infrastructure issues, and provide 24/7 support. Document solutions and create knowledge base articles. Automate deployments using AWS custom templates and modules. Develop automation tools and processes to enhance daily functions. Ensure control, integrity, and accessibility of the enterprise cloud environment. Lead workload/workforce management and optimization tasks, providing technical expertise when needed. This role involves a 3-month training period followed by key responsibilities.
Must have:
- Basic programming/scripting (Python, Shell, Bash, Powershell)
- Understanding of networking concepts
- Basic knowledge of OS (Linux/Windows)
- Familiarity with databases (SQL)
- Awareness of cloud platforms (AWS/GCP/Azure)
- Knowledge of version control (Git/GitHub)
- Strong communication skills
- Problem-solving skills
- Team collaboration
- BE/B.Tech in CS/IT (2024/2025 pass out)
- CGPA of 7.5+
Good to have:
- Understanding of web technologies (REST APIs, JSON, HTML/CSS)
- IT certification
Perks:
- Foundation & Associate level certifications
18 skills required
Job Details
Trainee Professional Services Delivery Engineer - IN
Key Responsibilities once 3month Training is completed
Collaborate and work with multiple teams across geographies.
Troubleshoot infrastructure issues and provide 24/7 support coverage.
Document solutions and create knowledge base articles.
Automate deployments utilizing custom templates and modules for customer environments on AWS.
Create automation tools and processes to improve day to day functions.
Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead Workload/Workforce Management and Optimization related tasks.
Provide technical expertise as when required
Technical Expertise
Basic programming/scripting knowledge in Python, Shell, Bash, Powershell, etc.
Understanding of networking concepts (TCP/IP, DNS, HTTP/HTTPS).
Basic knowledge of OS(Linux/Windows).
Familiarity with databases (SQL concepts and basic queries)
Understanding of web technologies (REST APIs, JSON, HTML/CSS)
Awareness of any cloud technology platform (AWS/GCP/Azure).
Knowledge of version control systems (Git/GitHub).
Skills
Passionate about technology and has a desire to constantly expand technical knowledge.
Detail-oriented in documenting information and able to own customer issues through resolution.
Able to handle multiple tasks and prioritize work under pressure.
Demonstrate sound problem-solving skills coupled with a desire to take on responsibility.
Strong written and verbal communication skills, both highly technical and non-technical.
Ability to communicate technical issues to nontechnical and technical audiences.
Team collaboration skills for cross-functional projects
Candidate Qualifying Criteria(Mandatory Requirements)
CGPA: 7.5+
Location: Candidate must be based out of Delhi/NCR only.
Certifications: Any IT certification will be an added advantage
Experience
0-6 Months IT Experience
Physical Demands
May require work on non-traditional shifts. Should be able to work in 24*7 environments.
A willingness to work weekends and/or holidays when required as the business dictates.
During Training Period
3 days in office training and 2 days remote
Foundation & Associate level Certifications will be completed in 3rd Month
#LI
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