Body Repair Service Advisor, Oakleigh

1 Hour ago • 3 Years + • Administrative

About the job

Job Description

Tesla is seeking a Body Repair Service Advisor in Oakleigh, South. This role involves liaising between customers, Claim Specialists, and the Body Shop to manage vehicle repairs. Responsibilities include scheduling, communication with customers regarding repair updates, rental car coordination, material ordering, and administrative tasks using WARP and CCC systems. The ideal candidate will possess 3+ years of experience in automotive collision repair (I-Car Australia certification a plus), excellent communication skills, and proficiency in Microsoft Office. The role also includes training others and working collaboratively within a collision shop environment.
Must have:
  • 3+ years automotive collision repair experience
  • Excellent communication skills
  • I-Car Australia certification (preferred)
  • Microsoft Office experience
  • Valid driver's license and good driving record
  • Ability to work independently and collaboratively
What to Expect
Join Tesla's ground-breaking Body Repair Program and redefine the automotive repair industry. Utilize cutting-edge tools, advanced materials, and eco-friendly processes to restore Tesla vehicles to their original glory. Shape the future of mobility alongside industry-leading professionals and receive continuous training. Be part of the Tesla revolution where innovation, sustainability, and exceptional craftsmanship converge.
What You’ll Do
  • Maintain work schedule 
  • Liaise between Customer Claim Specialists and the Body Shop 
  • Prepare vehicle arrival 
  • WARP and CCC administration arrival 
  • Communicate with customers and meet expectation 
  • Coordinate rental car and hand off 
  • Provide update on vehicle’s status 
  • Reorder material and supplies 
  • Review repair and delivery 
  • Perform other related duties as assigned
What You’ll Bring
  • 3+ years of experience in the automotive collision repair industry is a plus 
  • Any certification in I-Car Australia is a plus 
  • Valid Driver’s License and a good driving record 
  • Excellent written and verbal communication skills as well as the ability to follow instructions well 
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work 
  • Microsoft Office experience preferred 
  • Must be willing to train others 
  • Must be comfortable working in a collision shop environment 
  • Ability to work independently in limited supervision environments

Tesla Body Repair is also hiring: Technicians, Painters, Estimators, Parts Advisors & Detailers.

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