Community Manager

1 Day ago • All levels • Community Management

Job Summary

Job Description

We are looking for a passionate Community Manager to be the liaison between our games and their amazing communities. The role involves nurturing and growing communities for existing and upcoming titles. Responsibilities include maintaining and moderating Discord, Steam forums, Reddit, and social channels; identifying player needs and reporting to the team; planning and managing community events; improving fan interaction; creating engaging content (TikTok videos, GIFs, memes); building relationships with content creators; analyzing player sentiment and producing insightful reports; and using data analytics to refine engagement strategies. This role requires close collaboration with producers and brand managers to execute strategies connecting games with players. The ideal candidate will have proven experience in community planning and video content creation, a deep understanding of community platforms, and excellent communication skills.
Must have:
  • Community plan execution
  • Video content creation
  • Community platform expertise
  • Data analysis & reporting
  • Excellent communication
Good to have:
  • Streaming skills

Job Details

Position summary

We're looking for a person to be the liaison between our games and amazing communities. Someone who has a real passion for both games and the people who play them. Your primary focus will be to nurture and grow the communities for some of our existing and upcoming titles. You’ll work on both a strategic and practical level, having a notable presence in the forums and social channels, while also developing long-term plans to foster thriving communities.

Remote work is fine by us, but the team you’d be communicating with on a regular basis work primarily from Europe, so our preference is someone that can work within European time zones (EST - CEST).

You'll collaborate closely with producers and brand managers to shape and execute strategies that connect our games with players!

Responsibilities

To keep our communities engaged and expanding our player base, you will:

  • Maintain and moderate our Discord servers, Steam forums, Reddit, and social channels and appoint volunteer moderators when applicable
  • Identify player community needs and report them to the rest of the team
  • Plan, organize, and manage community events around our games
  • Continuously improve how we interact with our fans
  • Create engaging content, including TikTok videos, shareable GIFs, memes, and screenshots
  • Build and maintain positive relationships with content creators and their communities over community channels

Requirements and skills needed for the role

  • A proven ability to create and execute on brilliant community plans
  • Experience in creating video content is a must, streaming skills are a strong plus.
  • Deep understanding of core community platforms (Discord, Steam forums, Reddit, Twitch, console communities, etc.) and the ability to identify new spaces where we should be present.
  • Experience in producing content to support a game's social media presence
  • Knowledge of how to interact with communities across different platforms
  • Ability to analyze player sentiment and produce insightful reports
  • Experience in gathering and interpreting community-related data and analytics to refine engagement strategies
  • Self-motivated and proactive, with the ability to work independently and collaboratively while meeting deadlines.
  • Proficient in English with excellent communication skills (written/verbal)

How to apply

If you’d like to apply, please hit apply below and fill out your information! We are curious to hear from you.

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