Social Media Manager

1 Month ago • 3 Years + • Community Management

Job Summary

Job Description

The Social Media Manager at Level Infinite is responsible for building and managing social media communities, focusing on user growth and reputation. This includes collaborating with the social media team, maintaining user operations, establishing communication channels, and leveraging community feedback for product optimization. The role requires understanding community trends, creating engaging content, and working with the LiveOps team on promotional plans. Market trend analysis, collaboration with various departments (Studios, process, financial), and project management are also key responsibilities. The position involves supporting project management, creating reports, and handling ad-hoc projects.
Must have:
  • 3+ years social media experience (gaming preferred)
  • Excellent English & Mandarin communication
  • Strong project management & communication skills
  • Community management & content creation expertise
  • Familiar with NA/WEU social media and communities

Job Details

团队介绍

Level Infinite 是腾讯旗下国际游戏业务品牌,致力为全球玩家带来充满乐趣、原汁原味的游戏体验,让玩家随时随地进入游戏世界;并通过打造包容、互通、便捷的玩家社区,促进分享交流。

Level Infinite为合作工作室提供一系列支持及服务,助力其释放产品潜能。

Level Infinite发行产品包括《PUBG MOBILE》、《Goddess of Victory: NIKKE 》《Honor of King》等热门游戏,并与合作工作室联手推出了来自Fatshark的《战锤40K:暗潮》、Funcom的《沙丘:觉醒》、Inflexion Studios的《夜莺》在内多款产品。

想进一步了解Level Infinite,请访问www.levelinfinite.com,并在Twitter、Facebook、Instagram和Youtube上关注我们的官方账号。

岗位职责

  • Responsible for the construction and operation of social media andcommunity, and accountable for the scale and activity level of community users as well as the community's reputation.
  • Work together with social media and community team, manage, and maintain community user operations, establish communication/interaction channels and mechanisms between the official and players, and assist in improving product optimization through community feedback and user research.
  • Sharply grasp the tones and hotspots of different communities, plan and produce content/activities that users love in combination with game version contents, meet the demands of various users, and increase the number of community fans and user stickiness.
  • Work closely with the LiveOps team to support all promotion plans, keep a close eye on the market trend and surface insights and provide constructive and effective suggestions for the team.
  • Work closely with other functions such as Studios, process, and financial teams and fully leverage resources toassist a solid and consistent launch and long-term operation and marketing.
  • Product Planning & Management:Working together with marketing team, to support the project management and make the related recap and reports.
  • Perform ad-hoc projects as assigned, budget management and procurement process.

岗位要求

  • Based in Shenzhen, can accept to relocate/assignment to WEU(UK/FR/GER)
  • Degree holder in marketing, communication, gaming, or related disciplines
  • 3 years’ experience in social media is preferred, preferably in the gaming/IT/Internet industry.
  • Well-organized, good project management communication and presentation skills.
  • Proactive to communicate with all cooperate partners.
  • Excellent command of written &spoken English & Mandarin.
  • Familiar with social media/community in NA or WEU.
  • Passionate about playing PC, Console and mobile games and communicate with players.

腾讯致力于提供平等就业机会

在腾讯,我们始终秉承平等就业机会的原则,致力于为每一位员工打造公平、包容的工作环境。我们坚信,多元的声音能够激发出无限的创新活力,推动我们为用户和社会提供更优质的服务。我们用心营造一个充满支持与激励的氛围,帮助每一位员工找到属于自己的舞台,以实现个人及共同的发展目标。

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About The Company

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world.


Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good. Our communication and social services connect more than one billion people around the world, helping them to keep in touch with friends and family, access transportation, pay for daily necessities, and even be entertained.


Tencent also publishes some of the world's most popular video games and other high-quality digital content, enriching interactive entertainment experiences for people around the globe.


Tencent also offers a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.


Tencent has been listed on the Stock Exchange of Hong Kong since 2004.

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