Customer Service Representative

1 Month ago • All levels • Customer Service

Job Summary

Job Description

This role involves operating all equipment, stocking ingredients from delivery area storage, work area, and walk-in cooler. Responsibilities include preparing products, receiving and processing telephone orders, taking inventory, and completing associated paperwork. Daily cleaning of equipment and the facility is also required. The job demands the ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers to process orders over the phone and in person. Essential functions include accurate and quick calculation skills (with calculator use permitted), making correct monetary change, strong verbal, writing, and telephone skills, motor coordination for rapid and accurate movements, and the ability to enter orders using a computer keyboard or touch screen.
Must have:
  • Operate all equipment
  • Stock ingredients
  • Prepare product
  • Process telephone orders
  • Take inventory
  • Clean equipment and facility
  • Comprehend written instructions
  • Communicate verbally with customers and co-workers
  • Add, subtract, multiply, and divide accurately
  • Make correct monetary change
  • Enter orders using computer keyboard/touch screen
Good to have:
  • Motor coordination for rapid movements
Perks:
  • All information will be kept confidential according to EEO guidelines.

Job Details

Job Description

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between wywe and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. . CLI. MACHINE.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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