Field Service Technician I

13 Hours ago • 2 Years +

About the job

SummaryBy Outscal

Field Service Technician I needed for AGS gaming equipment service, installation, conversion, and preventative maintenance. Must have 2 years of electronics and/or computer networking experience. Basic computer skills, AC/DC electronics understanding, and sound problem-solving skills are essential.

Job Description

Job Overview
The Field Service Technician I is responsible for the service, installation, conversion, upgrade and preventative maintenance of all AGS gaming equipment. This is an entry-level position and does not work standard, set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays.  This position reports to the Regional Service Manager or Field Service Supervisor.
Responsibilities
  • Performs preventative maintenance and general maintenance on AGS gaming equipment
  • Completes all reports and paperwork in a timely manner
  • Performs technical procedures on both slot machine and table game equipment
  • Troubleshoots and repairs service incidents in a timely manner and escalates as necessary
  • Keeps parts inventory current
  • Participates in a weekly on-call rotation with other technicians in territory
  • Provides “best in the business” customer service
  • Adheres to all safety guidelines during work hours, as set forth by AGS
Skills/Requirements
  • High School diploma or GED required
  • Must be at least 21 years’ old
  • Current driver’s license and vehicle insurance is mandatory
  • Entry level, gaming experience is not necessary, but is a plus
  • Must have 2 years’ experience in electronics and/or computer networking
  • Requirement to obtain licensing approval by tribal and/or state gaming regulators
  • Basic computer skills required; May need to use all tools from Microsoft Office suite (primarily Word, Excel, Outlook)
  • Understands basic AC/DC electronics
  • Basic understanding of computer networking
  • Sound problem-solving skills, organizational skills and attention to detail
  • Positive attitude, teamwork mentality
  • A flexible schedule may be required, with the ability to work early mornings, nights, weekends, and holidays as needed
Physical Requirements / Work Environment
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Ability to stand, walk or sit for long periods of time and perform repetitive motion type tasks regularly.
  • Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance.
  • While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing, reaching and squatting.
  • While performing the job functions of this position, the employee frequently works near powered motor vehicles, power tools, and automated assembly fixtures.
  • While performing this position, the employee regularly uses manual and powered hand tools, (electric, battery operated and/or air powered).
  • Ability to work in a non-climate-controlled environment
  • While performing the job functions of this position, the employee will be required to operate a personal or work assigned vehicle. Must be able to drive long distances when needed.
Note: All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE).
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer.

About The Company

AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, but our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com.


Pennsylvania, United States (On-Site)

Oklahoma, United States (On-Site)

Florida, United States (On-Site)

Alabama, United States (On-Site)

Maryland, United States (On-Site)

California, United States (On-Site)

California, United States (On-Site)

Australia (On-Site)

Georgia (Hybrid)

View All Jobs

Similar Skill Jobs

umusic - Representative, eCommerce Fan Services

Pennsylvania, United States (On-Site)

Aristocrat Gaming - Finance Analyst

Nevada, United States (Hybrid)

The Walt Disney Company - Ingénieur(e) Industriel(le) F/H/NB - CDI

Île-de-France, France (On-Site)

DraftKings - Operations Specialist

Plovdiv Province, Bulgaria (Hybrid)

DraftKings - Senior AML Associate

United States (Remote)

umusic - Senior Director, Artist Liaison (Republic)

New York, United States (On-Site)

Tencent - Strategic Investment Manager - Japan Market

Guangdong Province, China (On-Site)

YallaPlay - Executive & Personal Assistant

Abudhabi, Ae (On-Site)

Thatgamecompany - Festival Tech Engineer

United States (Remote)

Jobs in Shawnee, Oklahoma, United States

Activision - Senior Manager, Analytics Insights

California, United States (On-Site)

DraftKings - Product Manager II

Massachusetts, United States (On-Site)

DraftKings - Product Manager I, Basketball

Massachusetts, United States (On-Site)

DraftKings - Customer Experience Lead - Sportsbook

Massachusetts, United States (On-Site)

Trek - Sales Associate

Florida, United States (On-Site)

Trek - Part Time Sales Associate

Florida, United States (On-Site)

umusic - Representative, eCommerce Fan Services

Pennsylvania, United States (On-Site)

umusic - Senior BI Engineer

Pennsylvania, United States (On-Site)

Tencent - Senior Staff Researcher

California, United States (On-Site)

Aristocrat Gaming - Finance Analyst

Nevada, United States (Hybrid)

Software Engineering Jobs

DraftKings - Senior Associate Delivery Manager

United States (Remote)

umusic - Senior BI Engineer

Pennsylvania, United States (On-Site)

Tencent - Senior Staff Researcher

California, United States (On-Site)

Aristocrat Gaming - Technical Lead - Full Stack Development

Uttar Pradesh, India (Hybrid)

Aristocrat Gaming - Front End Developer

Masovian Voivodeship, Poland (Hybrid)

DraftKings - Operations Specialist

Plovdiv Province, Bulgaria (Hybrid)

DraftKings - Senior AML Associate

United States (Remote)

DraftKings - Manager, Fantasy Sports Operations

Massachusetts, United States (On-Site)

Scientific Games  - Senior Accountant

Karnataka, India (On-Site)

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug