[HCM] Product Specialist

3 Months ago • All levels • Product Management

Job Summary

Job Description

The [HCM] Product Specialist is crucial for optimizing in-game user experiences, driving monetization, and managing live operations. This role involves leveraging game mechanics and user insights, analyzing data, conducting market research, and optimizing product operations and campaigns. Responsibilities include proposing innovative features, creating engaging activities, ensuring cohesive user engagement, and driving successful game launches. The specialist will manage user and revenue campaigns end-to-end, conduct market and user research, monitor product performance, and generate insightful reports. Collaboration with various teams (operations, marketing, creative, development) is essential for effective execution. Supporting live product operations with tasks such as QA and localization is also part of the role.
Must have:
  • Deep love for gaming
  • Analytical skills & data analysis proficiency
  • Strong documentation and presentation skills
  • Fluency in Vietnamese and English
  • Experience in product management or related fields
Good to have:
  • Chinese language proficiency
  • Experience with SQL and data visualization tools
Perks:
  • Impactful & challenging work
  • Opportunities for growth
  • Vibrant and inclusive workplace
  • Autonomy
  • Competitive package & benefits

Job Details

Job Description

Your Mission

The Product Specialist is crucial in optimizing in-game user experiences and driving monetization and live operations. By leveraging deep insights into game mechanics and user insights, analyzing data, and conducting market research, you'll optimize our product operations and campaigns, propose innovative features, and create engaging activities across diverse player segments. Your role will be pivotal in ensuring cohesive and impactful user engagement and making our game launches hit the mark and exceed expectations. 

 

Your Quest

  • Build and execute a full cycle of Product planning, ensure full accessibility and healthy player experience. Continuously explore and drive new initiatives to optimize player base and revenue further, through sustainable developments
  • Drive end-to-end management on user and revenue campaigns from formulation, planning, design and development, QA, release, post-launch monitoring, and post-event reporting.
  • Conduct market research & user research and  keep close relations with game communities to stay updated on users’ insights, industry trends, competitive landscape, and emerging opportunities to improve user acquisition, retention, and experience.
  • Monitor, analyze, and generate insightful reports on product performance, user metrics, and provide recommendations to stakeholders on a regular basisWork closely with operation, marketing, creative, and development teams to ensure alignment and effective execution of Product plan & campaign.
  • Supporting live product operations on ad-hoc basis, from QA, localization, and other functions, other tasks as required.
Job Requirements

Your Stats

  • A deep love for gaming with experience of playing different game genres is a must-have.
  • Having a Bachelor's degree from reputable universities or equivalent practical experience, with experience in product management, operations, BA, BI, or related fields in Digital Product industry is a plus.
  • Proven track record in analytical skills, including the ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, and perform insightful analysis. Proficiency in data analysis tools such as SQL/Data Visualization is a plus.
  • Adept in formulating ideas and plans into meticulous, structured documents for proposals, reporting, and presenting to key stakeholders.
  • Able to thrive in a fast-paced, dynamic environment, deliver under pressure and adapt to constantly changing priorities.
  • Fluent in Vietnamese and English; Chinese is a plus.

 

Why Join Us?

  • Impactful & Challenging Work: Join a dynamic environment where your contributions can shape the gaming experiences of millions.
  • Opportunities for Growth: Embark on a journey of personal and professional development across various business teams.
  • Vibrant Culture: Connect with like-minded individuals in a lively and inclusive workplace, where we work hard and play hard.
  • Autonomy: Take charge of your projects and make your mark on the gaming industry.
  • Competitive Package: Enjoy competitive salaries, modern facilities, office perks, and medical benefits.

 

APPLICATION FORM GUIDANCE:

Please submit your job application package with the following documents:

  • Your CV
  • The Garena Application Form (Download the file from the link, fill in and upload it with your CV): https://shorturl.at/jr0Yq

Ready to Play?

If you’re ready to take your career to the next level and make a real impact in the gaming industry, we want to hear from you! Apply now and let's create the next big thing in gaming together!

 

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About The Company

Garena is a leading global online games developer and publisher. Free Fire, its self-developed mobile battle royale title, was the most downloaded mobile game in the world in 2019, 2020, and 2021, according to data.ai, previously known as App Annie. 


Garena is run by passionate gamers and has a unique understanding of what gamers want. It exclusively licenses and publishes hit titles from global partners – such as Arena of Valor and Call of Duty: Mobile – in selected markets globally. Garena champions social and entertainment experiences through games, enabling its communities to engage and interact. Garena is also a leading esports organiser and hosts some of the world’s biggest esports events.


Garena is a part of Sea Limited (NYSE:SE), a leading global consumer internet company. In addition to Garena, Sea’s other core businesses include its e-commerce arm, Shopee, and digital financial services arm, SeaMoney. Sea’s mission is to better the lives of consumers and small businesses with technology

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