Hotel Front Desk Host - Full Time
Job Summary
Job Description
- Solid guest service mindset
- Pleasant personality & strong customer focus
- Good communication skills
- Handle guest transactions efficiently
- Provide information about resort & surrounding areas
- Previous experience in hotel, guest services, or tourism
- Qualifications in Hotel, Hospitality, or Tourism Management
1 skill required
Job Details
Job Summary:
Responsibilities:
- Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction
- Assist Guests with questions about tickets, directions, event schedules, and other information regarding the Resort to help create a magical experience
- Stationed at Front Desk to check-in guests and process all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.)
Basic Qualifications:
- Must have solid guest service mindset when handling all guests’ transactions. Pleasant personality and strong customer focus is a must
- Good communication skills
Preferred Qualifications:
- Previous work experience in Hotel, Guest services, and tourism industry
Preferred Education
- Preferably with qualifications in Hotel, Hospitality or Tourism Management
Additional Information:
SCHEDULE AVAILABILITYOur Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.
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About The Company
From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!
The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…
What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!
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