IT Manager

At Ember Lab, our goal is to create powerful, transformative experiences that impact people for a lifetime. Having released our debut game, Kena: Bridge of Spirits, in 2021 this journey is just beginning. We’re looking for collaborative team members who share our passion for storytelling and are eager to help us shape the future of Ember Lab.

As an IT Manager, you will play a critical role in ensuring the smooth operation of our IT infrastructure, supporting our creative teams, and contributing to the success of our game development projects. If you thrive in a fast-paced, innovative environment and have a knack for problem-solving, we want you to join our team!

Responsibilities:

• IT Infrastructure Management:
  • Oversee the design, implementation, and maintenance of the studio's IT infrastructure, including networks, servers, and workstations.
  • Ensure the reliability and security of IT systems, minimizing downtime and optimizing performance.
• Oversee IT Infrastructure  
  • Work closely with our external IT team, fostering a collaborative and innovative work environment.
  • Provide guidance on technical issues, set clear objectives, and execute on all team IT requests. 
• Security and Compliance:
  • Implement and maintain cybersecurity measures to safeguard sensitive information and protect against potential threats.
  • Ensure compliance with industry standards and regulations related to IT security.
• Vendor Management:
  • Collaborate with external vendors for procurement of hardware, software, and IT services.
  • Assist with negotiating contracts, manage vendor relationships, and stay informed about emerging technologies.
• User Support:
  • Provide technical support to employees, addressing hardware and software issues promptly.
  • Develop and implement training programs to enhance the overall technical proficiency of the team.
• Technology Planning:
  • Work closely with senior management to develop and execute IT strategies aligned with the company's goals and projects.
  • Stay informed about industry trends and advancements, making recommendations for technology adoption.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Manager or Senior Admin with an interest in leadership in a fast-paced and dynamic environment, preferably in the gaming industry.
• Strong knowledge of IT infrastructure, networks, security, and cloud technologies.
• Excellent problem-solving and decision-making abilities.
• Familiarity with game development processes and tools is a plus.
• Effective communication and interpersonal skills.

Location

• Onsite or Hybrid (in office 3 days a week)

Base Salary: $120,000 to $150,000 annually based on location and experience.