IT Support Engineer

Description

• Preparing and configuring new hardware for Internal employees. 
• Being the first point of contact in your respective office location.
• Resolve internal tickets on our Jira ticketing system. 
• Work closely with other teams within the Enterprise IT department. 
• Maintain the Asset inventory system to reflect correct data of IT assets. 
  
  

• Knowledge of different Operating systems  such as Windows,Mac OS, iOS and Android
• Great Communication skills both written and verbal
• Good troubleshooting skills
• Ability to work in a fast-paced environment
• Maintain and improve the current documentation used both internally and by our employees
  
  

• A good understanding of network principles and protocols.
• Knowledge of Cloud-based environments such as Google Admin and Azure 
  
  

• Hybrid working - 3 days per week at the office, with flexibility for 2 days at home
• Workation – Take your job on an adventure with our Workation benefit for up to 4 weeks per year (T&Cs apply).
• Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England.
• Invest in your future – We match pension contributions up to 6%.
• Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments.
• Wellbeing allowance – £250 annual allowance for you to invest in your health and wellbeing (T&Cs apply).
• A great workplace experience – Talented colleagues, free onsite parking, complimentary snacks and drinks, Monday breakfasts, and Friday lunches.
• A social culture you’ll love – Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for even more fun.
• Support for growing families – Up to 6 months of full pay for maternity leave.
• Stay active & save money – Cycle-to-work scheme and gym discounts.
• And there’s more… We’ll share even more perks related to your role when you chat with our Talent Acquisition team!