Junior Customer Success Manager
Job Summary
Job Description
- Account management & business relations knowledge
- Networking, negotiation skills
- Data analysis & decision-making
- Problem-solving skills
- Quick learning & independent work
- Excellent presentation skills
- Attention to detail
- MS Office proficiency
- English, Latvian, Russian fluency
- iGaming or related experience
- Highly collaborative environment
- Competitive salary
- International & fast-growing industry
- Career growth opportunities
- Holiday gifts
- Health insurance
- Friendly colleagues & events
- Modern city center workplace
4 skills required
Job Details
Company Description
Playtech Live Latvia (SIA "Euro Live Technologies"), a subsidiary of the world's largest online gaming software developer Playtech, is a leader in providing live gaming services to the world's leading gaming operators.
Our team in Latvia consists of 1,900 talented and energetic colleagues, for whom Playtech Live Latvia provides a dynamic, innovative and positive work environment. We continue to develop, proving ourselves as a reliable, sustainable, forward-thinking and innovative employer.
Job Description
• Lead and coordinate meetings with customers connected to current and new projects to ensure successful cooperation.
• Implement the company's strategy for account management.
• Present data effectively and promote the products and services offered by the company.
• Supervise and coordinate the work of the team involved in relevant projects.
• Collaborate with internal teams and partners to develop strategic plans and ensure key performance indicators (KPIs) are met.
• Inform customers about the latest improvements in technical, computer network, and various IT tools that impact the quality of service.
Qualifications
If you would like to join the leading position in B2B account management in iGaming, this might be the opportunity for you!
WHAT ARE WE LOOKING FOR?
• Understanding and practical knowledge of account management and business relations.
• Networking skills - good cooperation and negotiation skills.
• Ability to analyze data and make data driven decisions in daily work.
• Effective problem-solving skills.
• Ability to learn quickly and work independently.
• Excellent presentation skills.
• Detail oriented personality.
• MS Office in experienced user level.
• Language skills - English (speaking, reading, writing), Latvian, Russian (speaking).
• Work experience in iGaming or related field with customer relation building can be considered as advantage.
Additional Information
• Highly collaborative environment with wide range of expertise;
• Competitive salary.
• Work in international and fast-growing industry;
• Career growth opportunities;
• Gifts on holidays;
• Health insurance;
• Friendly colleagues and cool reunion events;
• A modern workplace in the city center.
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About The Company
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries
Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.
We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.
The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.
Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.
Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.
If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
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