Lead Recruiter

We started Novo to challenge the status quo— we’re on a mission to build the operating system to destroy the back office, so small businesses (SMB’s) can do more of what they love. Novo is flipping the script of the FinTech world, and we’re excited to lead the small business FinTech revolution.

We are looking for people of character. Pragmatic and capable people who want to see their work drive better outcomes for small businesses — the backbone of our economy. You will join our team and work on the building blocks of everything Novo ships.

  Why Novo?

• Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America
• Positive, inclusive, supportive culture cheering you on your journey
• We work with very new technologies and architecture patterns 
• We provide learning and development budgets to help you grow and bond with your team 
• Able to work from the office 3+ days per week
• Offices in NYC, Miami, India, and Colombia

We’re looking for a strategic, hands-on Lead Recruiter to help design and scale a recruiting function that’s efficient, data-informed, and built to attract the kind of talent that drives real results.

You’ll partner closely with the Chief People Officer to architect the next generation of recruiting at Novo—designed for scale, speed, and excellence. This is a rare opportunity to be both a builder and operator: someone who can meet aggressive hiring goals today while laying the foundation for tomorrow.

About the Role: 

End to End ownership

• Manage full-cycle recruitment, from sourcing and attracting talent, screening, interviewing, offer negotiation, to onboarding support.
• Proficient in simultaneously managing multiple requisitions and recruiting initiatives across various domains
• Deep understanding of sourcing platforms, including LinkedIn, GitHub, and AngelList, and sourcing techniques.
• Familiarity with Boolean search, proficient in creative sourcing strategies and passive candidate engagement
• Skilled in closing high-quality candidates within competitive markets
• Successfully recruit and hire top talent within competitive markets
• Familiarity with onboarding workflows and transitions to HR operations team

System design & process innovation 

• Build structured, competency-based interview processes and scorecards.
• Train hiring managers on best practices for interviewing and decision-making.
• Implement automation and AI tools for sourcing, pipeline management, and reporting.
• Proactively identify and resolve bottlenecks to accelerate hiring velocity.

Data-driven execution 

• Define and track key metrics like time-to-fill, pass-through rates, offer acceptance, quality of hire, DEI pipeline health, and candidate NPS.
• Build and maintain reporting dashboards that enable transparency and drive accountability.
• Use insights to inform headcount planning and stakeholder decisions.

Stakeholder partnership

• Serve as a trusted advisor to hiring managers across Product, Engineering, Marketing, and Operations.
• Facilitate thoughtful intake meetings, calibration sessions, and hiring debriefs.
• Manage expectations and influence decisions with a data-backed, solutions-oriented approach.

Culture champion & brand ambassador

• Deliver a consistently exceptional candidate experience that reflects Novo’s values.
• Embed culture and DEI principles into every step of the hiring process.
• Collaborate with the People, Marketing, and Leadership teams on employer brand storytelling and hiring campaigns.
• Act as a visible, credible representative of Novo in all candidate-facing moments.
  
  

Qualifications

• 7+ years of in-house, full-cycle recruiting experience at startups or scale-ups
• Proven track record hiring across multiple business and technical functions
• Experience collaborating directly with senior and executive stakeholders
• Data-informed, highly organized, and outcome-focused
• Advanced sourcing and search capabilities (Boolean, outreach, etc.)
• Proficient in ATS systems (Greenhouse, Lever, SmartRecruiters, AI based new age ATS) and sourcing tools
• Proficient with reporting, analytics dashboards, and hiring funnel metrics
• Resourceful and creative with a bias toward thoughtful, strategic action
• Strong communicator and relationship builder with high integrity and professionalism
• Demonstrated ability to champion company culture and values throughout the hiring process; seen as a culture ambassador who fosters inclusive, values-driven candidate experiences.

Key metrics for success

• Fill roles within standard TAT to ensure business continuity and team momentum.
• Launch intake meetings promptly after role approval to accelerate hiring cycles.
• Maintain strong sourcing-to-onsite conversion to reflect top-of-funnel effectiveness.
• Boost outreach response rates using Gem, LinkedIn Recruiter, and personalized messaging.
• Achieve a healthy interview-to-hire ratio to balance selectivity and speed.
• Ensure high candidate NPS to deliver a best-in-class candidate experience.
• Lead process improvements using data and recruiting analytics.
• Earn high satisfaction scores from hiring managers and internal partners.
• Support culture-building initiatives like onboarding, values sessions, and DEI storytelling.

What’s in it for you:

• Compensation: Competitive salary ($150K), meaningful equity.
• Benefits: Premium healthcare, dental, vision, 401(k), generous PTO, and wellness perks
• Location: NYC-based, hybrid role  (3+ days work from office mandatory) 
• Growth: Join a company in building mode with room to grow your career
• Impact: Help build a recruitment engine and talent brand you will be proud of, from the ground up

Our Culture :  Collaborative, values-driven, and full of curious minds doing meaningful work

Novo values diversity as a core tenet of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.