MDDR Manager

Description

• Proven success in leading and managing personnel within a team-oriented environment.
• 5+ years of experience working in cybersecurity operations.
• Degree and/or certification(s) in cybersecurity and proven ability to execute across cybersecurity operations disciplines, including monitoring, detection, investigation, and incident response.
• Proven ability to oversee enterprise or customer security operations.
• Knowledge of common security technologies and tools including network-based (firewall and IDS), host-based (EDR and AV), data-based (DLP and DSPM), and identity-based (PAM and IAM).
• Proven ability to creatively problem-solve when handling complex issues.
• Strong analytical and critical thinking skills.
• Excellent communication skills (written and oral) and interpersonal skills (direct reports, colleagues, and customers).
• Attention to detail and the capability to deliver outcomes autonomously.

• Technical and operational escalation point for investigations, incidents, and other elements of the MDDR service.
• Assist in the development, documentation, analysis, testing, and modification of Varonis’ threat detection systems, playbooks, runbooks, and MDDR team operations. 
• Ensure the team is trained and equipped with the required skills and knowledge to effectively execute the MDDR service.  
• Validate findings and coordinate investigative efforts with customers and internal teams.
• Ensure all investigative findings are documented and communicated appropriately by the team, including tracking in CRM.
• Maintain up-to-date knowledge of all aspects of Varonis MDDR service.
• Oversee and execute programs, projects, operational tasks, and responsibilities related to the MDDR service.
• Conduct regular performance reviews and deliver regular feedback to drive team growth and development.

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