Operations Program Manager

Who We Are:

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

The Challenge:

As a Workplace Operations Program Manager for Take-Two Corporation, you will report to the Business Operation Leader for the Global Workplace Services and Real Estate (WRE) team that manages and administers a program or operational center of excellence supporting the global Workplace Services teams. This position participates in the development, administration, and recommendation of related program initiatives, projects, and processes that drive the overall Workplace Services strategy and enables business decisions. This position is Full-time, exempted.

If you are a results-driven professional, this could be the perfect job for you! Possessing the drive to do what it takes to get the job done will make you an outstanding team member to the Take-Two family.

What You’ll Take On:

Program and Project Management

• Programs: manage special projects/initiatives for the Workplace Services team that need to be implemented globally, maintained, and reported to executive management
• Synthesize WRE's strategic focus into actionable programs to support business objectives:
• Formulate, organize, monitor, and report on stand-along and interconnected projects
• Coordinate all project activities, including stakeholder management and accountability
• Develop and control project deadlines, deliverables, budgets, reporting, and success factors
• Apply change, risk, and resource management to ensure project success
• Tracking and reporting of KPIs and OKRs specific to facility operations (service tickets, operational expense, projects, etc.)
• Coordinate collection and organization of content for quarterly all-hands meetings and other presentations as may be required
• Provide administrative support for the WRE leadership team as needed

Process Management

• Workplace Services Process: development and management of standard facility operations processes, playbooks, guidelines, and project management principles
• Articulate and drive adoption of WRE’s digital archiving and data retention strategies
• Business Operations Process: assist with documenting of operational process for the business (budget, headcount planning, business reviews, capital projects, & real estate transactions)
• Utilize Business Process Modeling to drive efficient and effective process improvements within Workplace Services organization and with our partner organizations

Vendor & Contract Management

• Work closely with the Workplace Services global teams to manage vendors, suppliers, and service providers
• Partner with Procurement to streamline vendors, consolidate agreements, drive competitive pricing, and reduce overall operational expenses
• Manage, coordinate, and reconcile vendor agreements, PO’s, and invoices to ensure budgets are maintained
• Ensure all agreements are current, renewed and/or terminated as required; including auditing of terms and scope
• Yearly operational expense budget planning and quarterly business reviews

What You Bring:

• 6+ years in Workplace Services/Facility Management or related industry experience with demonstrated leadership ability
• Strong background in project management principles and program management success
• Process development and improvement experience
• Understanding of workplace trends and processes including knowledge of workspace strategy
• Strong background in project management principles and program management success
• Strong budget and financial management acumen as well as vendor management experience
• Proven ability to develop and improve business processes (knowledge of BPM - Business Process Modeling a plus
• Work closely with a variety of vendors, consultants and service providers to ensure efficiency, competitive pricing, innovation and exemplary customer service
• RFP issuance and bid leveling
• Effectively reconcile work orders, PO’s and invoices against an established budget
• Creative-thinking and problem-solving skills
• Strong organizational skills and collaborative work style
• Strong communication skills, both written and verbal
• Previous experience and a proven track record leading multi-disciplinary project teams and managing change
• Proven capacity to develop interpersonal relationships with business partners to foster a culture of collaboration and be positioned as a trusted leader
• Ability to work in a team setting with a customer service focus and deep understanding of delivering world-class customer service in a dynamic, ever-changing environment; Corporate Culture Ambassador
• Familiar with Internet tools and proficient in Word, Excel, Outlook, PowerPoint, and Google Suite

What We Offer You:

• Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
• Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
• Perks. Fitness allowance, employee discount programs, free games & events and stocked pantries.

The pay range for this position in California at the start of employment is expected to be between $91,100 and $134,840 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com

As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact Careers@take2games.com.

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