Principal Product Manager - Hotels.com

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Principal Product Manager - Hotels.com

Expedia Group is seeking a Principal Product Manager to envision and lead product opportunities tailored to the Hotels.com brand and customer segment. As part of the Traveler Products team, this product leader will be an expert on Hotels.com, responsible for new product vision work for the end-to-end experience, lead high priority opportunities, and influence & orchestrate complex initiatives with multiple product and technical teams. They will do this while using and contributing to the EG travel platform, with an emphasis on enabling more Hotesl.com travelers to have unforgettable trips that inspire repeat.

What You Will Do

• Develop Product Vision: Lead a team of cross-functional contributors to define and continuously refine the long-term product vision; addressing customer feedback and competitors. Create business cases and product strategy artifacts for top traveller needs that are unique or specialized to Hotels.com

• Evangelize Vision and Impact: Continuously communicate the strategic vision for this product line and the value created for Hotels.com customers and Expedia Group. Lead executive level presentations while driving a customer & product-led approach. Enable high-quality, enterprise-level decisions by sharing knowledge and serving as a sought-after senior consultant.

• Drive customer-centricity: Represent the voice of the customer and champion to internal teams and partners. Identify organizational, technical, product, design, and data gaps to unlock step change-improvements.

• Orchestrate cross-team alignment & delivery: tackle broad traveller needs and themes that cut across multiple product & tech teams, with an emphasis on end-to-end experiences and outcomes. Establish a data-driven framework for evaluating and prioritizing opportunities, partner with UX design to develop compelling experiences, and secure alignment across all required teams and dependencies.

• Optimize Performance: Define success metrics for how well we serve Hotels.com customers, and the financial returns for shareholders. Partner with business, strategy, and analytics teams on frameworks for measuring performance. Continuously improve outcomes for travelers and partners.

Who you are:

• 10+ years of experience in a product role building and scaling products.

• Experience driving a horizontal team with a complex set of vertical stakeholders and products.

• Strong track record of leading with influence and convincing teams to follow a vision and strategy.

• An effective communicator, you simplify and bring clarity to complex situations allowing individuals at all levels to rally behind you.

• A master of dealing with technical and organizational complexity and ambiguity

• A driving force in integrating AI/ML and personalized experiences for travelers, continuously enriching the organization's models, and ensuring ethical and transparent data practices.

• Able to guide innovation that shapes the future of the company and aligns with company goals, organization strategy, and business model.

• With outstanding analytical and decision-making skills, you structure complex and ambiguous situations using quantitative and qualitative information from multiple sources, committing to action plans after weighing alternative solutions.

• Maintain high standards for individual, team, and organizational accomplishments, pursuing daring goals and deriving satisfaction from continuous improvement.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.