Senior Solution Architect, Customer Delivery, Axiom

Why Nasdaq

When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

Customer Success is an integral part of Nasdaq’s growth and success. Our mission is to continuously enhance the customer’s experience in how they consume our software and services, using a strategic customer-centric approach focused on driving adoption and retention. We are a key factor in successfully differentiating Nasdaq from competitors, contributing to the growth of our business while offering excellent career development opportunities.

You will be part of our growing APAC Customer Delivery team. The team is comprised of functional, technical and project experts. We are seeking a Senior Solution Architect to lead our regulatory reporting focused projects in Japan. . You will be responsible for developing solution designs, implementing and configuring AxiomSL's regulatory reporting and risk management solutions for clients in the financial services industry. The role involves gathering client requirements, configuring AxiomSL products, and providing technical expertise to ensure the successful deployment and integration of AxiomSL software within the client's environment. The consultant will work closely with client teams, project managers, and AxiomSL's internal teams to deliver high-quality solutions that meet regulatory compliance and reporting standards.

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn and grow and rewards with a global impact we create.

What You Will Do

• Act as the functional lead for complex projects, working directly with customers to review business/functional/technical requirements and coordinating across teams, and ensuring project deliverables align with business objectives
• Collaborate with client business and technical teams to define and document functional specifications, regulatory changes, and system enhancements
• Lead the design and execution of test plans and scripts, ensuring application changes meet business requirements and perform as expected
• Lead data mapping for system integrations, ensuring seamless transitions and alignment with business needs
• Liaise with client and technical teams to understand project functionality and provide implementation insights
• Scope Management & Risk Control: Monitor functional specifications and manage change requests to keep projects within scope and compliant with regulatory requirements
• Coordinate with sales, pre-sales, engineering, product development, and other cross-functional teams to prepare estimates and project plans for new opportunities
• Assist with management of project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved
• Manage and communicate issues to the customer and internal project teams
• Coordinate the deliverable of core product enhancements with the project management, Engineering & QA departments to ensure that they fit into the project timelines

What We Expect

• Bachelor’s degree in Engineering, Finance, Mathematics, Computer Science or equivalent field
• Minimum of 5 years of operational/business analytics experience within the financial regulatory reporting field
• Minimum of 3 years of experience with Axiom Controller View v9 or v10
• Strong proficiency in written and spoken Japanese and English
• Warm personality with excellent communication, organization, and interpersonal skills
• Experience working directly with software engineers, product managers, and business stakeholders
• Proficiency with project management software tools, agile methodologies (preferably Scrum and Kanban), and best practices
• Be able to scope, and convey plans, issues, and concerns to clients and team members in a clear, logical, and concise manner
• A strong demonstrable record of customer service and ability to succeed in a multi-location, multi-cultural delivery team
• Must be customer focused and capable to work within a collaborative team environment focused on providing a high quality of service to the customer
• Project Management Certification, including PMP and Agile, is preferred and considered a differentiator

Does It Sound Like You?   

Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and where a career at Nasdaq can take you.

Our work arrangement is hybrid. You will be coming in to the office at least 2 days per week.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.