Server/Bartender

Job Summary:

Responsibilities:

Server, Storyliving by Disney™

• Take food and drink orders, articulate menu options and ingredients, enter orders into a POS system accurately and efficiently, deliver food to tables at proper temperature and presentation, and follow-up with Guest service needs until the meal is complete
• Share knowledge of wines, beers, cocktails, and spirits with Members and their Guests
• Clear table and perform bussing duties, as well as other minor clean-up as needed
• Work with kitchen/restaurant equipment including but not limited to: coffee brewers, juice and soda fountains, soup wells, and toasters
• Demonstrate passion for food & beverage service with an ability to exude genuine hospitality for a dynamic Guest audience that consists primarily of individuals with a high degree of repeat visitation
• Complete assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, and cleaning beverage side stations
• Participate in extensive in-house training on basic and advanced knowledge of wine, beer, spirits, and cuisine
• May be required to perform a small amount of food preparation, serve as a cocktail server or beachside server, set tables and greet guests, and assist with banquets or events
• Practice proper sanitation procedures and maintains cleanliness of the side stations

Bartender, Storyliving by Disney™

• Prepare and serve alcoholic (cocktails, wines, beers, spirits) and nonalcoholic drinks while following standard recipes and presentation standards to ensure the highest quality of beverages
• Share knowledge of wines and spirits, offer recommendations on beverage selections as appropriate, answer any questions about the menu and ingredients, and deliver timely and courteous service
• Tailor food and drink orders to meet preferences and dietary/allergy restrictions
• Know, understand, and adhere to local, state, and federal regulations regarding the sale and service of alcoholic beverages
• Recognize signs of intoxication and handle situations appropriately while always communicating issues with the on-site Manager
• Exhibit an understanding of the unique components that are inherent in a private club environment, fostering distinct relationships built as a result of repeat visitation with Club Member and Guests
• Maintain a clean, stocked, and organized bar area including the proper storage and rotation of beverages, glassware, and supplies
• Work with POS systems; Enters Guest drink orders and handles Member account transactions accurately and efficiently, including processing payments and closing tabs

Basic Qualifications:

• You must be at least 21 years of age to be considered for these roles

Server, Storyliving by Disney™

• 2+ years of serving experience
• Strong verbal communication skills and enthusiastic about interacting and helping Members and Guests
• Ability to work in a fast-paced, environment while maintaining Guest service standards
• Experience working with various kitchen supplies
• Knowledge of varied service styles including event execution
• Demonstrated excellent guest service and service recovery skills with the ability to own and resolve guest situations

Bartender, Storyliving by Disney™

• 2+ years of full-service bartending experience in the hospitality business, preferably fine dining or private club
• Knowledge of varied service styles and up-to-date with the latest trends in mixology and beverage culture
• A deep understanding of different types of spirits, wines, and liqueurs as well as solid understanding of basic cocktail, spirit brands, and mixology techniques
• Demonstrated excellent Guest service and service recovery skills
• Strong verbal communication skills
• Ability to listen effectively, multi-task, and work as part of a team
• Exhibit flexibility and knowledge of varied service styles, including event execution
• Demonstrate speed, accuracy and efficiency

Preferred Qualifications:

Server, Storyliving by Disney™

• Experience working 4/ 5 Star resort, fine dining restaurant, or private club environment
• Knowledge of wine and spirits, including proficiency in wine and food pairings, cocktail creation, and industry trends
• ServSafe certification
• Multi-lingual

Bartender, Storyliving by Disney™

• Extensive knowledge of wine and spirits, including proficiency in wine and food pairings, cocktail creation, and industry trends
• Experience working 4/ 5 Star resort or private club environment
• Food serving knowledge/experience
• ServSafe Certification
• Multi-lingual

Additional Information:

• The pay rate for this Server, Storyliving by Disney™ role in California is $19.00 per hour, plus tips.
• The pay rate for this Bartender, Storyliving by Disney™ role in California is $19.00 per hour, plus tips.