Senior Executive Assistant I

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Business Operations is the glue of DE&E Technology, with a relentless focus on connecting all the pieces of the business. All the components that make up the organization – engineering, product, design, operations, support and more – come together and move the business forward with oversight, effective prioritization, and guidance. This team synthesizes information from across the business to ensure leaders are armed with all the necessary data before making strategic and financial decisions. From forecasting, funding, tracking, and reporting on projects, to ways of working, and resource management, Business Operations has visibility and input into all aspects of the team.

Job Summary:

Coordinates and performs a wide range of routine and complex administrative and clerical duties. Independently manages day-to-day activities in support of Disney Entertainment & ESPN Technology (DE&E Technology) executive leadership, which includes but is not limited to, calendaring and scheduling, managing travel arrangements, handling of complex communications, development and distribution of meeting materials, office supply management, and presentation and reporting support.Demonstrates a high level of professionalism and positive service attitude at all times, strong attention to detail and excellent organizational skills. Is looked to by other EAs as a knowledge source and a mentor that also provides training to newer EAs on the team.Works to develop and document standards used across the DE&ET EA team.Supports Sr Execs in the organization.Will also provide back-up support for other assistants as part of an executive assistant team.

Responsibilities and Duties of the Role:

Calendaring, Travel & Expenses, Correspondence

• Schedules appointments, meetings and locations within plan and schedule without consultation; arranges programs or events; plans and schedules work for office support; may participate in meetings as a representative of department, researches and prepares materials.
• Coordinates executives’ calendars, including registration & travel.
• Coordinates a wide variety of large or complex events and meetings, which may include involving multiple parties, international travel, technology and/or refreshments.
• Fields, screens, redirects and responds to a wide variety of inquiries; advises on office policies and procedures; contacts individuals inside and outside of DE&E Technology on highly confidential matters.
• Composes difficult/sensitive correspondence requiring high degree of initiative, judgment, originality, and knowledge.
• Collects and processes data associated with visa applications.
• Maintains office equipment and inventory.

Meeting & Project Support

• Coordinates program or project events including registration, scheduling presenters, logistics, accommodation requests, food & beverage, basic meeting and program materials, etc.
• Provides program or project support; prepares materials and assists in managing timelines and tasks; manages program or project calendars.
• Prepares program or project timelines and tasks; may be responsible for managing small projects in scope and impact.

Documentation & Reporting

• Creates and distributes accurately generated reports, proposals, presentations, or other relevant materials.
• Creates, compiles, prepares and maintains standard spreadsheets, databases, or reports, based on information compiled from various sources; may perform trending.

Required Education, Experience/Skills/Training:

• High school diploma required
• College degree preferred
• Minimum of 7 years of relevant experience required
• Mastery of Microsoft Office applications (Outlook, Word, PowerPoint, Excel).
• Mastery of administrative functions and processes.
• Expert verbal and written communication skills with an ability to communicate at all levels within the organization.
• Proven ability to work with confidential information, while exercising sound judgment and decision-making.
• Demonstrated ability to prioritize, meet deadlines, make decisions and change course of action quickly.