Staff Engineer

Who we are

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!

Job Snapshot

We are seeking a Staff Engineer with solid technical expertise in designing and developing systems, as well as implementing the best practices. This role involves leading technical initiatives, driving architectural decisions, and mentoring engineering teams. As a Staff Engineer, you will play a critical role in transforming software development practices by adopting to evolving methodologies, designing scalable solutions, improving system performance, and ensuring technical excellence across projects. This role requires a deep understanding of evolving software development methodologies, best practices in engineering, DevOps, SRE, and other relevant disciplines particularly for large-scale enterprise products or SaaS companies. Additionally, it demands leadership skills in a collaborative engineering environment.

• Technical Leadership: Oversee the design and development of complex and high-performance systems.
• Transforming the Organization: Guide Mindtickle in its journey of transformation towards a software development organization of a new era with evolved PDLC.
• Architecture & Design: Define and enforce architectural best practices to ensure maintainability, observability, evolution, and adherence to functional and non-functional requirements.
• Mentorship & Collaboration: Guide engineers through technical challenges, code reviews, and best practices for software development, as well as production operations while leading small, focused teams in specific expertise areas.
• Innovation & Problem-Solving: Continuously evaluate and integrate new methodologies, technologies, tools, and processes. Provide strategic guidance on technology choices, balancing short-term needs with long-term maintainability.
• Cross-functional collaboration: Work closely with product managers, designers, and stakeholders to align technical solutions with business objectives.
• Code Quality & Standards: Establish and uphold high coding standards, performance optimization techniques, and best practices, ensuring API and service designs support both current needs and future extensibility.
• Incident Management: Identify, troubleshoot, and resolve complex system issues and performance bottlenecks.
• Scalability & Reliability: Design resilient platform components capable of handling high traffic loads while ensuring fault tolerance and reliability.

• Have strong technical leadership with 9-12 years of experience.
• Have a strong background in system design and architecture of platform components for distributed business systems.
• Possess working knowledge of maintaining large-scale systems with various architectural patterns on AWS cloud and software development practices in DevOps, SRE, etc.
• Have deep knowledge of database design, scalability, and performance tuning.
• Have proven ability to lead technical teams and mentor engineers.
• Have strong communication skills with the ability to present complex ideas.
• Have an understanding of product metrics and product analytics.

• Strong understanding of physical and logical aspects of the performance of RDBMS and No-SQL database (Dynamo, Snowflake) systems and profiling such systems to optimize and identify bottlenecks.
• Experience with implementing microservice architecture and a strong understanding of saga patterns, event-driven systems, and other such architectural patterns.
• Strong expertise in systems in terms of performance of network, threads, processes, caches, memory, operating system metrics, virtualization, JVM, etc.

Our culture & accolades

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.