Strategic Operations Manager / Sr. Associate

About Strategic Operations at DevRev

The Strategic Operations team designs and optimizes the operational foundation that enables DevRev to scale efficiently. We're the behind-the-scenes architects who ensure our product, engineering, sales, marketing, and support teams have the processes, systems, and workflows they need to deliver exceptional results for our customers.

We don't just maintain the status quo—we reimagine how work gets done. Our team identifies where bold operational redesigns are needed and where small efficiency gains can compound into significant impact. Every project we tackle is designed to evolve with DevRev as we grow.

What You'll Own

End-to-End Process Excellence

Take ownership of operational areas from diagnosis through implementation, driving measurable improvements that scale with our business.

Cross-Functional Problem Solving

Collaborate with teams across DevRev to identify bottlenecks, design solutions, and implement changes that enhance productivity and results.

Data-Driven Strategy

Leverage analytics and financial modeling to guide decisions, track performance, and demonstrate the impact of operational improvements.

Strategic Project Leadership

Lead initiatives from concept to completion, ensuring solutions are both elegant and scalable for our rapidly evolving needs.

Potential Focus Areas

Corporate Strategy: Align strategic initiatives for cohesive, cross-departmental growth

Revenue Operations: Optimize sales processes and deal structuring workflows

Marketing Operations: Develop data-driven inbound strategies and lead conversion systems

Customer Success: Design upsell frameworks and churn mitigation strategies

Operational Excellence: Automate manual processes and eliminate workflow inefficiencies

What We're Looking For

Experience Foundation

3+ years in management consulting, investment banking, or strategic operations at a tech company or high-growth startup.

Analytical Excellence

Strong data analysis skills with proven ability to translate insights into actionable process improvements and operational wins.

Communication & Influence

Exceptional ability to communicate complex recommendations clearly to both technical and non-technical stakeholders across all organizational levels.

Financial Acumen

Comfortable with financial analysis, ROI modeling, and using data to build compelling business cases for operational changes.

Project Management

Experience managing multiple concurrent projects in fast-paced, dynamic environments while maintaining quality and meeting deadlines.

Educational Background

Bachelor's degree in Business, Economics, Engineering, or related field. MBA or advanced degree preferred.

Location Requirement

Must be based in the Bay Area, CA. This is a hybrid role with regular collaboration at our Palo Alto office.

Why This Role Matters

You'll be instrumental in building the operational foundation that enables DevRev's next phase of growth. Your work will directly impact how efficiently we scale, how effectively our teams collaborate, and how successfully we serve our customers.

This is an opportunity to shape how a rapidly growing company operates—not just for today, but for the years ahead.

Ready to Build Something Exceptional?

If you're excited about designing operational excellence from the ground up and seeing your strategic thinking translate into measurable business impact, we'd love to hear from you.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!