Staff Software Engineer in Test

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview 

Spend your days making a difference, not just working for a living. At Diligent, we build Security, Risk Management, Compliance, and Audit software that helps uncover fraud, waste, environmental risks, and abuse in organizations. Our collaborative R&D teams build and scale a SaaS platform using AWS technologies—delivering AI-powered solutions that support Modern Governance and drive meaningful impact. 

As a Staff Software Engineer in Test, you’ll take ownership of quality assurance across an entire program, spanning multiple Scrum teams and involving both QA analysts and engineers. Your responsibility goes beyond manual and automated testing—you will define and drive quality across the full development lifecycle, advocate for shift-left principles, and enable rapid, safe delivery. In addition to your test engineering and automation expertise, you will champion AI-augmented quality practices, leveraging modern tools and governance principles to enhance testing coverage, efficiency, and reliability. 

Key Responsibilities 

• Lead testing strategy and execution across complex microservices and frontend/backend architectures (AWS, .NET,  Angular, APIs, etc.)
• Design, develop, and maintain robust test automation frameworks, integrating seamlessly into CI/CD pipelines (Playwright, AWS CDK), with a DevSecOps mindset
• Pioneer the use of AI-driven testing solutions—evaluate and implement intelligent test generation, defect prediction, and adaptive test strategies using LLMs and other AI models
• Apply responsible AI practices by embedding bias detection, safety validation, and explainability checks into QA processes and automation
• Collaborate across teams to ensure quality is built-in from the start, promoting a shift-left mindset and influencing engineering practices
• Use observability tools and data analytics to identify systemic issues and improve performance, coverage, and resilience 
• Lead test strategy reviews, architecture discussions, and mentor engineers in automation, AI-enhanced QA workflows, and testing best practices
• Stay up to date with AI trends, tools, and regulations; adapt test strategies accordingly to support compliance, security, and innovation 

Required Experience/Skills 

• 5+ years in software engineering in test roles within commercial software environments
• Strong expertise in TypeScript, Playwright, or a similar end-to-end testing tool, with a willingness to develop deep expertise in Playwright
• Proven experience with API and backend testing, including microservices and monolithic systems
• Experience designing automation frameworks and integrating them into CI/CD pipelines (e.g., GitHub Actions)
• Familiarity with AWS serverless services and modern DevOps practices (IaC, Docker, observability tools)
• Exposure to security principles in delivery pipelines (IAM, secrets management, DevSecOps)
• Strong understanding of AI in software engineering, such as: 
  Using LLMs to assist with test generation and defect triage
  Embedding monitoring and validation around AI components
  Designing QA strategies for AI-infused systems (e.g., prompt testing, model input/output verification) 
• Exceptional communication skills and experience mentoring or leading others in a quality or test leadership capacity 

#LI-Hybrid

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}